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February 2023 by Lesley S.
Worst service I've ever experienced in my life picking up and returning!! Absolutely ridiculous. Required to use my phone to process the transaction...they do not have their own device to scan ID...damage to truck not marked prior to receiving. Told by associate that we could drop off truck after hours if needed just call and I would Not be charged an additional day if I did so. Upon doing exactly that the new sales rep said that was not the case and I would indeed be charged if I did not bring the truck back by closing not done yet. When I took the truck back they disputed the gas gauge. TG I had saved the receipt........
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May 2020 by Bill B.
These guys were great. We had quite a few schedule changes. They worked through all of it. Then a truck size change. No problem. The equipment was completely disinfected an serviced. The help with the auto transport was greatly appreciated. Definitely our go-to in the Williamsport area.
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July 2019 by Brandon H.
did not check trailer out .,,,they sent me out 1200 miles with dry rotten tries causeing damage to my truck and the extra insurance i paid for did not cover the damages to my truck ,,, never rent from here EVER!!!
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September 2016 by M S.
Nice Staff and Good Customer Service. I would recommend this facility. It's clean, coveniently located, well lit and secured. Kurt and Demitri -the 2 staff members I dealt with were very friendly and professional. Kurt was patient, pleasant and very informative. Demitri was very polite and extremely helpful. My temporary move to Williamsport started out as a nightmare but when I arrived at the facility I was greeted with a welcoming smile and kind words by Demitri who also went above and beyond the normal customer service duty and helped me move some of my things into my storage unit - all while offering great conversation. Thanks to both these guys for the great customer service experience. But thanks to Demitri especially for making a stranger to the area feel welcomed and comfortable.
