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February 2024 by Jeff Rankinen
*** Super tax knowledge. Saved me thousands! ***
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February 2022 by Jason Maurer
Vicky was very professional and to the point with everything. Great service. These ladies are great and I will be using them from now on.
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February 2022 by Connie Wells
Victoria rocks. She knows everything about saving you money on your taxes. I wouldn’t go to anyone else…ever.
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June 2021 by John Philips
Nobody is better then than Victoria!! Hands down!!
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May 2021 by Justin Jones
Her tax services and help with everything was awesome
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October 2020 by Thomas Savel
Vicky and Missy are awesome!!!! Been with them for at least 25 years!!!
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July 2020 by Steve Mitcheltree
Probably the worst customer service I've ever had. Didn't do my taxes when she said she was and now I owe the IRS money.
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February 2020 by Tina Thompson
HORRIBLE. She should be out of business. Receptionist contacted us in March 2019 to advise they had our taxes. We heard nothing else from Vicky...EVER!!! We began calling her and leaving messages weekly, starting in August and she NEVER cared enough to return our calls. We finally reached the receptionist the beginning of February 2020 to get our original documents back, which she returned and apologized. They were sitting in a filing cabinet and no one had looked at them! We took our taxes to our normal Accountant and they have already been processed. If she didn't want our business all she had to do was return our tax information.
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February 2020 by Tina T
HORRIBLE. She should be out of business. Receptionist contacted us in March 2019 to advise they had our taxes. We heard nothing else from Vicky...EVER!!! We began calling her and leaving messages weekly, starting in August and she NEVER cared enough to return our calls. We finally were able to reach the receptionist the beginning of February 2020 to get our original documents back, which she returned and apologized. They were sitting in a filing cabinet and no one had looked at them! We took our taxes to our normal Accountant and were processed in a few short days. If she didn't want our business all she had to do was return our tax information.
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February 2020 by Tina T.
HORRIBLE. She should be out of business. Receptionist contacted us in March 2019 to advise they had our taxes. We heard nothing else from Vicky...EVER!!! We began calling her and leaving messages weekly, starting in August and she NEVER cared enough to return our calls. We finally were able to reach the receptionist the beginning of February 2020 to get our original documents back, which she returned and apologized. They were sitting in a filing cabinet and no one had looked at them! We took our taxes to our normal Accountant and they were processed in a few short days. If she didn't want our business all she had to do was return our tax information.
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February 2020 by Tina T
HORRIBLE. She should be out of business. Receptionist contacted us in March 2019 to advise they had our taxes. We heard nothing else from her...EVER!!! We began calling her and leaving messages weekly, starting in August 2019 and she NEVER cared enough to return our calls. We finally reached the receptionist the beginning of February 2020 to get our original documents back, which she returned and apologized. Apparently, they were sitting in a filing cabinet and no one had looked at them for a solid YEAR!!!! We took our taxes to our normal Accountant and they were processed in 2 days. If she didn't want our business all she had to do was return our tax information.
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November 2019 by Jose Vilella
I’ve been with Vicky for 28 years. She always works out what’s best for the client. Yes she is hard to reach but that’s because she works hard and has so many clients...maybe a few too many. If you want your taxes done in an hour or a few days, go to H&R Block. If you want them done to your benefit, stick with Vicky!
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June 2019 by Matt Okkelberg
Vickey is awesome.
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June 2019 by john shafer
Many messages (phone | e-mail) left - no return communication. Agree with other posts - horrible customer service. Surprised she's still in business.
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March 2019 by slvr115
This women was impossible to get ahold of, lied and said she filed our taxes when she hadn’t, accused me of bullying her when I finally got ahold of her after finding out that nothing had been filed and no extension had been filed and I asked for my paperwork back. And I just recently found out that after she finally filed two months late, she left out the fact that she didn’t file
