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April 2024 by The Star Biscuits
The cheesesteak on a stick can get ya.Imagine you’re walking around, hungry, and there it is - right in your face to take. But instead you give it to your kid and they love it. Well that’s what happens here, and you find yourself buying a cheesesteak the kids won’t finish and is one of the worst you’ve ever had.Why? We’re not sure. The process looks good, but from the bread, to the meat, it just doesn’t add up to a good cheesesteak. Which for this region is a pity.
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April 2024 by Kimberly Boone
I am a Philadelphia Police Officer. The service I received today at Charley's was absolutely disgusting. The manager named ELIZABETH was horrible! Her attitude is the reason I will NEVERcome to this place again. She was rude, short with answering my questions, had a tip on her shoulder, belligerent, arrogant and flat out horrible. I will never go back to this location in Willow Grove. Remove this person immediately from the front line she should not representing this store in the manner she does.
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February 2024 by Suzanne Pacitti
One of the worst cheesesteaks I’ve ever had. The “steak” is terrible quality and had no flavor. Even the cheese sauce was bad. The onions tasted good, that was about it. The fries were good.
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February 2024 by Rick Gillen
There food is very good.Parking: I prefer to park in the parking garage on the top floor. You can walk right into the willow grove mall , the food court is right there.Wheelchair accessibility: If you park on the top floor there are no steps to get into the mall. Once you go through first door the next 2 doors have a push button on the wall to your right.Push that button and 2 doors open up for you. I like that.
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January 2024 by Manuel Realyvasquez
Great
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December 2023 by Terry Allen
Great prices-- the food was great and tasty -- we had a full
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December 2023 by Aasha Gray
Ate here for my lunch break, customer service was good. I ordered cheese fries but the fries wasnt filled up all the way. I also ordered a chicken cheesesteak that barely had anything in it.
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September 2023 by Nick Peetros
Eat here if you like over-priced, over-cooked Steak-Um’s with cheap cheese-wiz on Subway-quality “rolls” in a high school cafeteria-like atmosphere.
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August 2023 by Paul Keppler
For a place just outside of Philadelphia, ya would think the steak would be good for $7.29 for a small. It was basically the cheapest ingredients obtainable on a hotdog bun. I'm pretty sure I could get a better steak in Canada. I bet the owner doesn't even eat this garbage.
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August 2023 by Rich Brummett
Not sure what the negative reviews are from. Telling you right now, for a chain cheesesteak spot in a mall…can’t find a better cheesesteak. Honestly I’ll drive the 15 min for this because it’s better than any of the pizza and pasta spots near me.
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July 2023 by Jeff D
My wife asked for lettuce and pickles on my daughter’s cheesesteak, the operator literally yelled at her “NO! cheese and meat only!” He was so nasty that my wife was really surprised that he would talk to another human being like that. Good job losing a customer over some shredded lettuce.
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June 2023 by Murodbek Ibodullayev
you will wait too
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June 2023 by Live Life In KARADISE
The steaks are good my two stars is for the portions, you’re literally paying $4 for a handful of fries, if you’re going to charge that at least fill it up a bit more. COMPLETE RIP OFF. Going to start packing my lunch definitely.
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March 2023 by Chrissy M
Avoid unless you want to spend the day vomiting in the bathroom.
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February 2023 by Kai Lepore
good food