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October 2023 by Gratha Dennis
Actually I visited with my brother whom had business to discuss with customer service. After talking to customer service my brother expressed to me that he was happy with the info that was given to him by the customer service representative
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May 2023 by Fred the Dancing Bear
Go there often and have always been treated good without any service issues.
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March 2023 by Alexander Bezugly
They have investments and lending
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December 2022 by jordyn goodman
FURIOUS. First the man working inside is rude. YOU CLOSE AT 12 not 11:50. and DO NOT lie to me and say your system is broke it’s not your lying i’m not d****
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June 2022 by Dave Eckert
They helped me open and close accounts swiftly during identity theft.
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December 2021 by Chantel Houston
Just got off the phone with an employee named Fermooth I think his name was. He was screaming at me and talking down at me because I was wrongly charged twice and it put my accounts into the negative causing me to lose a child support payment that had just been deposited into that negative account. Causing me to lose money, I was very upset and on the verge of tears and he presumed to talk to me in a disrespectful and horrible manor. I will now close my citizens bank accounts and never use them again. This employee should be fired for his lack of helpfulness and the way he talks to customers. I am in the customer service industry and would never speak to a customer the way he spoke to me. Horrible, do not go to this branch. Switching to TD bank.
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July 2021 by Ralph Storti
Open again.
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March 2021 by Chantel Oliveros
Just got off the phone with an employee named Fermooth I think his name was. He was screaming at me and talking down at me because I was wrongly charged twice and it put my accounts into the negative causing me to lose a child support payment that had just been deposited into that negative account. Causing me to lose money, I was very upset and on the verge of tears and he presumed to talk to me in a disrespectful and horrible manor. I will now close my citizens bank accounts and never use them again. This employee should be fired for his lack of helpfulness and the way he talks to customers. I am in the customer service industry and would never speak to a customer the way he spoke to me. Horrible, do not go to this branch. Switching to TD bank.
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June 2020 by Cheyenne Hill
I had a wonderful experience opening up my business account! Eleanore was so thorough and helpful through the entire process and even made a follow up call to make sure I was comfortable with everything. I dropped off my paperwork today and Mark made it quick and easy and was so polite. This branch is great!
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June 2020 by Arlene A.
One star just because they open but I tell you is the worse location I have visit this tellers always sound like they don't want to do the extra for there customer's I don't feel like this tellers don't care about my business there.I am taking my account and business to another citizen's back.Even in the ghetto they are more pleasant and try to help with no breathing like I am bordering them.
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May 2020 by alex
I showed up with my guardian (I am 17) and Keith helped me to set up a bank account super quick. If you're seeing this, thanks Keith.
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April 2020 by Liz Betterley
I have never been treated so well by a bank before. They answer the phone and I can talk to a real person who actually listens and answers my questions. They have gone out of their way for me.
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April 2020 by Treena S
These have to be some of the meanest and pettiest people I have every met in the banking industry. The guy with the polished nails and Laura were very rude to me. They acted liked it was a chore to assist me. I will never return there.
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November 2019 by Arlene Arcelay
I fealt like they don't want to go for the wow in carrying the needs of the customer's as other citizen's do, I did not felt help out....
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July 2017 by Elizabeth Kim
Thank you Lauren and other team members for such great service on a stressful day. :)