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“Had the best experience yesterday with Susannah! She went above and beyond to help my sister find new bras that made her feel comfortable and confident. She had great knowledge about the products in store and brought out so many different styles and sizes for my sister to try on so that she could find the best one. Did not catch the manager on duty’s name unfortunately, but shoutout to her as well for going out of her way to check drawers and the back for a pair of shorts I was interested in and then reminded me that I can get free shipping by ordering in store! Great store, great employees. Will be back!!”
“Great selection of product. A little disorganized so it was hard to find a few things. Thought the pricing was good, for the amount of stuff I got. Didn't really encounter any employees but it's more of a shelf service place. Could use more jewelry though.”
“Store is clean , neat , well organized. Prices are ok , really good deals on some items , others a little more it just depends on what you're looking for or need at the time. But I like it!”
“This store is amazing. The location in Willow Grove is my favorite place to shop. They keep the store very organized, and the staff is always willing to help. The clothes are well stocked and the store is always clean.”
“Sam is THEE BEST! both young ladies were very friendly and attentive. Sam made sure that my daughter India had a pleasurable shopping experience. Will most definitely be coming back for another great shopping experience.”
“I shop for shoes online and have them shipped to the store. They have a special desk to pick up orders so you don't have to wait in line. The salespeople are always pleasant and helpful! Even when I've had to return items, the process is quick and painless!!
Their shoe wall is amazing! Especially for people with feet like mine - above average (10.5-13)!! They always have a nice selection to choose from at reasonable prices.”
“I really like Windsor for the most part. They have a decent selection to choose from. However, in my opinion, the store is way too small for the amount of people that are always in there, and they are SEVERELY understaffed. There are always lines at the dressing rooms, and I've only ever seen 1 or 2 employees working at one time. I've never had a bad experience with an employee, but I still think they need at least 3-4 people working.
I also didn't like this at all - My daughter chose the dress that she wanted, but we needed it in a smaller size. They said that they could order it and that if it didn't fit, we could return it. She kept looking and found another one that she liked more. When I went to purchase it, the employee told me that it was non-refundable. I don't think that's fair. Why is it acceptable to return something that I order online but not acceptable to return something that I bought in-store? If they could tell people why this is their policy, it would help a lot.
Overall, they have nice dresses for very reasonable prices. We do shop here almost exclusively for dresses, but the size of the store makes it uncomfortable to be in, and again, there are not enough employees to handle all of the customers. I'll be back, but I hope that some of these things change in the future.”
“Staff was friendly and helpful qith purchasing. Great customer service feom manager as well. Love the sales and points. Would def recommend shopping at Willow Grove Gap.”
“The young lady named izzy who helped us today was beyond amazing. Asked multiple times if we needed help or different sizes. Also was so sweet and made sure to make it a great shopping experience.”
“Shauna was such a great representative in helping me and my little sister find her a birthday outfit. We were so close to giving up and went through several styles that she had picked out from the back. we appreciate her efforts and ended up going with a style we least expected, yet recommended by the one and only Shauna. Thank you again!! will definitely be visiting again.”
“I loved this store, Today I went today with my daughter to buy clothes for the first time because in the past visits the clothes didn’t fit her perfectly and there was so much to choose from. There was everything from skirts, shirts, dresses, sleepwear, swimwear, sweaters everything a teen would love. The cashiers and employees were so kind and helpful, for example we didn’t know the size quide or a size that fit my daughter and the amazing employee helped us out and she even brought us options for my daughter to try on! Also the cashiers were so polite and patient! 5 out of 5 stars!! Definitely recommend this store for teens and young adults!! Am for sure going back!!”
“The clothes are very comfortable and reasonably priced ! I’ve been going to this store a few years now and it’s my new favorite! They are closing so many stores it’s very sad ! It’s hard to find good clothes these days and to have a fitting room !!!!! A lot of stores closed heir fitting rooms!! It’s insane , I don’t have time to return and all that ! I hardly have time to make it to a mall !! I go to the one in Willow grove shopping center, it’s very nice there , clean , security! It’s always very busy ! The mall is very nice tho , it’s 3 levels !!”
“Im not a super shopper but I can say I enjoyed my experience at this store...its very clean, neat, organized, with great prices and excellent customer service; but clearly needs more mens merchandise.”
“The young lady working 4/26 at the register is too cute! She went out of way to look for a necklace I bought months ago. Even though they may not sell it anymore, it was the thought of how helpful she was.”
“I had a wonderful experience at Express recently. The store showcases a chic and contemporary range of clothing, ideal for refreshing your wardrobe. The ambiance was lively and modern, enhancing the shopping experience. The staff were courteous and helpful, providing valuable fashion tips. Express is the perfect destination for stylish apparel and top-notch service. Highly recommended!”
“I love shopping at H&M! They carry a really nice selection of casual clothing that works great for both the office and everyday wear. This store can be a bit hit or miss — sometimes it’s super well-stocked, and other times not as much. But my last visit was a win! They had a lot of beautiful pieces in stock. The staff is somewhat friendly, not overly engaging but helpful when needed. Overall, a solid spot for trendy, affordable fashion.”
“Very few pieces of the Kendall & Kylie collection were available. Pacsun should bring back the authentic skate brands in addition to the trendy apparel that they currently stock.”
“Very well organized, way more clothes than any other location I've been to. Not as many male clothes compared to female. I was able to find alot for my daughter compared to my son. Staff is very nice and friendly.”
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“TO THE COOL EMPLOYEE WITH THE ANIME SAM WINCHESTER TATTOO, THANK YOU AGAIN FOR YOUR HELP!!! Though in store Supernatural merch is limited, you spent your time with me helping me get what I could for my girlfriend!!! She’s gonna love everything!!! <3”