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February 2024 by Ty Money
Great ?
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January 2024 by Chuck M
Came here at 12:41 to return an item and was told they weren’t open and that I could come enter in 5 minutes… the gate was halfway down so no one could enter. Maybe this was due to lunch BUT there were 3 employees in the store so they could have easily rotated and their hours are posted as 10 AM - 8PM. No where could I find that they should be closed due to lunch. So I waited and was let in after a few minutes. Didn’t have the original card so had to take a giftcard. Just struck me as odd that they were closed.
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January 2024 by Lillie Lewis
I found a nice pair of Jordans on sale for $49.
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December 2023 by Andrea Chappell
Terrible Service! The girls who are managers are unprofessional, uneducated, unskilled, and unethical. THE WHOLE OPERATION NEEDS TO BE SHUT DOWN! AND THEY NEED TO BE FIRER ASAP!
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December 2022 by MJS
Store doesn't have a working phone number, so no way to get ahold of any employees to ask any type of questions, also every review I see is negative and I believe it. trash service from snipesusa period ! And some of the locations are trash service too.
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November 2022 by l. mcnelis
I bought a pair of UGG boots for my daughter a week ago from the Willow Grove Mall, in Willow Grove, Pa. Mind you, first time at this store. We went to return the UGG boots because they were too small, we had the receipt, the original box as you are suppose to. My daughter only tried the boots IN our house, to find out that they felt uncomfortable. Not wanting money back just an even exchange to a bigger size. My daughter explained the situation to the cashier, who was VERY unprofessional & rude to her, even before my daughter could get a word in edge wise, the cashier she said NO I cannot accept these because they’ve been worn, as my daughter proceeded to explain to her again, yes, I tried them on IN my house and they were uncomfortable, the cashier had the nerve to say… to a brand new pair of UGG boots “the inside is word” Worn???? …. How can a brand new pair of UGGs boots be worn from just trying them on one time IN our house to see if they fit. They were NOT worn outside, they were NOT worn for days, she put them back in its original box the same day after she tried them on, to return them the following Saturday. Morale of this story is…. We will NEVER return to this store or purchase anything from this store again! They say first impressions are the most important! Well….NEVER AGAIN!!! This was the worst customer service ever!! Oh I forgot to mention, the cashier she said she needed to call her manager, which she proceeded to lie to her Manager and make up her own conclusions, based on her lies, the Manger said No, did NOT taking into consideration what my daughter explained to her. My daughter was very upset at this point, as the cashier rudely handed her her receipt back and gave her a look like get out”?
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August 2022 by Julie Rivera
They closed an hour earlier than they were supposed to. It is a great inconvenience to everyone not only me who wanted to buy some shoes or clothes ect.
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April 2022 by Kayla McHugh
Awful customer service! My husband and I were in store today (while they were not busy) and the lady with the long hair that was slouched over and on her phone at the front of the store was beyond rude to us. She acted like we were inconveniencing here by asking if they had a shoe size. She rolled her eyes, spoke under her breath and made inappropriate comments about us to employees over her mic. She then proceeded to bring out the wrong size shoe, which wasn’t an issue to us, but she made a huge deal about it. I wouldn’t return to this store and I’ll be sure to let friends and family know of this ugly experience caused by this miserable human. If you don’t want to work and actually help customers, maybe retail isn’t for you!! Disgusting!
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December 2021 by Della Allen-Sumpter
Found my granddaughter birthday present there and I thought for sure they would be sold out. So the smile on my baby face was priceless because she got her sneakers.
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May 2021 by Cierra M
They do not answer their phone no matter how many times you call.
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October 2020 by Jose Fernandez
Good store! But I not found that I was looking for! The prices are regular it's no sheap
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July 2020 by Urban Amor
They sold me clothes yesterday and never mentioned they wouldn't exchange or return it if it didn't fit even though i specifically asked about the size multiple times. Came first thing in the morning to the person who sold it to me and she said we can't return or exchange right now but was super hype to sell it to me
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January 2020 by Joe Molett
Very nice place and great staff and great things to by
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December 2019 by Terrence Williams
Friendly, courteous
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June 2019 by Syisha Brown
Great customer service
