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March 2024 by Joe Ceccoli
Tracy was excellent and the service was impeccable. Same day service on a pair of glasses. These guys really go above and beyond for their customers.
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March 2024 by Ed Williams
I've been into this Lenscrafters twice to have my lens prescription updated. Each time I've been there, Cezanne was an absolute professional. and pleasure to work with. My glasses were returned in about a week each time, and the prescription has worked perfectly thus far. Clean store and great staff. I will visit again very soon for another pair of frames.
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March 2024 by Simone Garcia
I received great customer service when I visited. Everyone was very friendly and helpful!
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March 2024 by kathleen
If you need glasses I highly recommend Tracy at the Fairway Lenscrafter. Excellent taste, patient, and knowledgeable I was out in 15 minutes, Thank you Tracy. I highly recommend Lenscrafters.
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March 2024 by Keneisha Farquharson
This is my second time coming in looking for new frames. The first time both customer service reps were busy with customers; therefore, I understand they weren’t available to assist me. Today, Friday 3/25/25, I visited again. A gentleman greeted me asking what brought me in, I told him I was looking for new frames. All he did was pointed me in the direction of the frames on the shelves (I can clearly see them) I needed his expertise in helping me locate the frames I had in mind/describe to him. I was the only customer in the store and they did not assist me. They were both on their phones. I will not be coming back to this location.
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March 2024 by Robert Martin
Antonio adjusted and repaired my old glasses and made them feel like new. In addition the service I received while purchasing a new pair of glasses was excellent. Thank you.
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March 2024 by Samantha Kibler Cook
I had a fantastic experience back in January thanks to Kelsey. Through a comedy of errors, I found myself a few weeks out from my due date with both of my existing sets of glasses broken. I called and chatted with Kelsey on the phone and she encouraged me to come in and they would see how they could help. I came in that evening and walked out with new frames utilizing my existing lenses within an hour. I was so grateful for the customer service and unexpectedly quick outcome. I had not purchased either set of glasses at LensCrafters but knew they worked with my insurance. I will definitely be back once I settle into life with my little one for my regular eye exam this year. Thank you again for your help Kelsey!
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March 2024 by Andre B
Dr. Ashley provided an exceptional experience during my visit. She patiently explained the details of my eye condition without making me feel rushed. The facility is equipped with state-of-the-art technology, ensuring a thorough examination. Definitely recommend stopping by for an eye examination.
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February 2024 by Dolores Kulp
My husband‘s glasses broke due to the screw coming out. He did not buy his glasses at LensCrafters. We went to the Jenkintown/Abington store on the Fairway and they were very gracious and fixed them and did not even charge us. The store was immaculate and the staff was absolutely lovely.
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February 2024 by Venita Mcguire
Love the amount of options for frames LensCrafters has, just wish the brands they carry weren’t so expensive. Staff is helpful.
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January 2024 by Comicvalmonte
10/10 service and friendliness would highly recommend to anyone to go here.
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January 2024 by Sharon H. Sampson
I was very pleased with this last visit. Thank you Cezanne for all of your attention. You were fantastic!!
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December 2023 by Mark S.
Cezanne helped me to select a proper fitting frame and transitional lenses for my updated eye prescription. Was super impressed with her knowledge and skill in making sure I got the right frame and lenses that would work best for me. Her friendly and helpful personality made buying my glasses a great experience!
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December 2023 by Giacinta Aspite Roupas
LensCrafters is excellent. The staff was extremely helpful, friendly and efficient. My glasses came in super fast. BistLine Vision inside Lenscrafters was also excellent and very accommodating with the best up-to-date technology for eye exams. Dr. Hudson was excellent!
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December 2023 by Samuel
Antonio did such a great job repairing my glasses! He was kind, courteous, expert and fast. I highly recommend him.
