Sephora is a beauty retailer where all are welcome. It offers fan-favorite brands like FENTY BEAUTY, Drunk Elephant, Tatcha, and affordable Sephora Collection picks. The store provides convenient services such as in-store or curbside online order pick-up and Same-Day Delivery for a fast and easy experience. Customer opinions on the shopping experience vary. Some find it a good, quiet, and comfortable place to shop, noting convenient hours and location. Many staff members are highlighted as exceptionally helpful, knowledgeable, and passionate, providing excellent service in areas like color matching and product selection. These workers make customers feel listened to and are patient in helping them find perfect products, even with specific concerns. However, other reviews report mixed feelings. While the store is convenient, some note that customer service can sometimes be slow to assist, and the staff at the registers can occasionally seem impatient. The store itself has been described as sometimes messy, especially when busy, and items are frequently out of stock. Despite these inconsistencies, the wide access to products and location convenience keeps customers returning.
I love this Sephora,the staff are very helpful and kind to people.
April 2025
I got my Chloe No Made perfume...YAY! But decided that I will just stick to the KoP and Rt 309 locations. The welcome upon entry was blahhhh... No real assistance and their inventory is a NO for me. Last but not least, I received no samples with my purchase at all. NO THANKS... I will not be returning.
April 2025
Most staff on floor was helpful. The staff at register was a bit impatient because my daughter changed her mind at the register .
