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March 2024 by Hardikkumar Dave
Lady at front desk super rude. I opened one tshirt to check the size and she came right away and said execuse me are you buying this clothes in louder tone and started folding same tshirt and when I was doing my bills at counter she was talking with me in louder voice and moving screen here and there.. very bad experience. I will visit this store one more time and if she will behave same then I will stop buying because this is the only close store near by.
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August 2023 by Kay W
Manager absolutely helpful and sweet. If you have a problem I’m telling you from the door ask for the manager!!They.. meaning the workers definitely need to get better customer service training. Very Unprofessional from the time I walked in the store, I heard the girl mouth! . Loud.. I used after-pay for my grandson school uniforms against my better judgement! What a nightmare to deal with trying to exchange. Soon as I got to register, first thing the worker says when I told her I had a return and exchange, I know you don’t think you will get them for the same price ? Well damn I didn’t ask that did I?? What I was exchanging actually cost more! Never asked about discount same price etc..The girl was too busy getting smart with me then trying to be helpful! Their after-pay policy you physically have to have a card which I didn’t have since, I don’t use after pay in stores. Took the manager to come out and explain to mehow that works. The card has to be downloaded in your wallet. What was I missing from the worker?? Perhaps the smart nasty mouth?? Matter fact while I was explaining to the manager, she had the nerve to roll the eyes up in the air and smirk, when I said something to her about that, she said she was watching the security screen . It’s good cause I won’t be buying anything else from that store.I’m posting this because I am tired of bad customer service when I am spending my hard earned money, that I go to work everyday to make! If you don’t want to work stay your miserable self at home!
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May 2023 by Jj M
Store needs new Management!! Fire all and start fresh.
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November 2022 by N
Kayla was rude I had return And wanted to place a online order for a different size in my pick up order She didn't finish the online order she asked me to wait while she took another customer Than I wait and waited some more She dismissed me I had to go to another register after she took again another customer in her line She completely ignored me took other people in line While I just waited on the side
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November 2021 by Monica Santiago
Hannah was amazing. Ww will definitely be back for such great customer service skills. The young man working there was really nice and helpful as well!
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November 2021 by LarisaNichole C.
Returned some too small items on Sunday 11/7/21 at 11am and the clerk was rude. The clerks were busy with something behind the counter so I moved a few steps away to see if I could find larger sizes so that I could exchange instead of return. The clerk(she/her) made a snide remark that if she moved away from the counter she'd be wrong, I suppose because she ended up having to wait a few seconds for me she was annoyed. I chose to return everything even though initially I only wanted to send back two items but heck, if your going to be rude and impatient over a few seconds instead of letting a customer know you're now available, I will always take my business elsewhere.
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September 2021 by Mary Clement
I am very sad to read about the customer who was treated rude.I have been going to this store for 6 years.The employees have been 10 STARS.Mr.Divine,the manager,and Leshea would help me pick out articles for my GREATGRANDBABIES, who is located in GERMANY. Thank u CHILDRENS place for this store.
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May 2021 by Matt Thomas
Horrible customer service
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April 2021 by Maysoon Al Juboori
It is goodGood quality and quantityI like it
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October 2020 by Schamma Legagneur
This Children’s Place is truly disgusting! The employees who work here are horrible and rude. I hope this is one of the locations that closes when the company begins to liquidate because honestly everyone here needs to lose their job!
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January 2020 by sneha verma
People who work here needs to be fired!! They are rude, unprofessional and makes fun of you if you have any coupons. I had 5$ reward and when I told the manager I have 5$, she said you can only use it on 25$ and above purchase and then said something to her coworkers and they all laughed. WTF!
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October 2019 by Jasmine Vasquez
I picked up an order I had shipped to the store and LaShae and her co worker were extremely helpful and professional. They had a very rude and nasty customer who wanted to call corporate but I really hope they don’t.
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June 2019 by Saanai Sabree
This location deserves zero stars. I greeted both associates and both mumbled a "hi". No help was offered by either associate when I was directed to sort through a pile of shoes in a tote. I was left rummaging for sizes for 5 minutes. I know they don't get paid commission but at least pretend you like your job.
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June 2019 by Mrs PHREZY
Three stars because they have a lot to offer in store. The employees are unprofessional and aren't trained to do returns/exchanges.
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March 2019 by Naveed Pervez
Its a good place to buy clothes for Children, good variety, neat and nice shop. Many deals always a plus.
