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November 2023 by Renato BASSALLO
They always do all what they can to help the customers.Every single worker has an excellent attitude.
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December 2022 by Brittany Wolf
Sue and her team at the Willow Street Branch are the absolute best!
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November 2022 by Chris Rohland
Today I became a member of your bank and was very upset hearing the F word being used by the teller. Her name was Cat. She was not on the teller line but in the side room and heard it clearly. Very unprofessional. I would hope this will be addressed. Really do not want to go to this branch anytime soon
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September 2022 by Kallette Mika
My boyfriend recently lost his ID and this branch remembered him by name! Luckily they were able to allow him to withdrawal money from his account making it possible to buy a replacement ID.
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September 2022 by Alex Patterson
I was happy with the bank until I go there on a Saturday morning to deposit money. They only let people in the building by appointment on Saturday. So I try the drive through. It was backed up to the road and hadn't moved in 10 minutes. I left and I'll be looking for a new bank. There is a members1st bank rite up the road maybe they actually put members 1st.
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July 2022 by Juliana leon
LANCO Willow Street Branch is by far the most helpful, friendly, professional and knowledgeable bank I've ever dealt with. I left my bank of 11 years to come here where my fiance banks and I'm so happy I did. Gloria is just one of a kind and makes every experience a smooth and easy transaction. She has a wonderful personality and excels in her role at the branch. Keep it up LANCO!! - Heather F.
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June 2022 by Mike Morales
I love how helpful the people are at Lanco Federal Credit Union in Willow. They make it easy for me to do my car payment in person. If you do bank with Lanco I suggest you go with Gloria Colon. She makes it easier for you to understand any banking question even in Spanish too! Gloria is super friendly and helpful!
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March 2022 by Lovinglife
Not a fan of the new employees and the phone never gets answered.
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January 2022 by Jay Esbenshade
I'm a member of this bank for more than 20 years and there top notch with me.
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July 2020 by Abigail J
Good bank!
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June 2020 by Suzi Agne
Always friendly and helpful.
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June 2020 by Jeannie Miles
I like the way you receive cash back having a checking account.
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November 2019 by C Berkowitz
Opened up an account and banked at the Willow Street location. Everyone was pleasant at this location. Worked with Randy on a few loan request and he did his best and communicated well and very good to work with. I realize there are certain guidelines when it comes to loans here however those guidelines will not benefit everybody so make sure you understand that before applying for credit. It also seems as if the underwriters underestimate values on some secured items.
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September 2019 by robert spadoni
We love this branch of LANCO! Sue W. and Gloria C. did a great job
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August 2019 by Corey
Most of the time my experience has been amazing with lanco as a company but at this branch my experience with one teller in particular has left me questioning if I want to keep banking with lanco as a company.
