Pet Supplies Plus Willow Street is a welcoming neighborhood pet store that caters to all types of pets, offering a broad range of natural and USA-made products. Customers appreciate the friendly and helpful staff, who are known for their excellent customer service and genuine care for pets. Many shoppers feel valued as they are greeted by name and receive personalized product recommendations. The store provides a good selection of pet necessities at competitive prices and offers convenient shopping options, including online orders with free curbside pickup and same-day delivery. While the fish selection may be limited, the overall experience is positive, with many recommending the store to fellow pet owners. Events like holiday pet photos further enhance the community feel, making it a favorite spot for both pets and their families.
I have found customer service to be informed and supportive.
January 2026
This store is hands down the best pet store I have been to! The staff is always friendly & ready to help. I have back problems & they are always more than willing to gather what I need & also carry them outside to place them in my car for me.
November 2025
My dog has no issues at the dog wash at pet supplies plus willow street. He enjoys it I think.....he get a treat at the end. Life is good.....
