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February 2024 by Barbara Johnson
Tyler and Valeria
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February 2024 by Becky Ortega-Lyda
Tyler and Valeria were very professional and helpful…
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February 2024 by Lakeia Snavely
Went in to the store today for a phone upgrade. I had a specific color that I wanted which at the time they did not have , Tyler, Valeria and their boss made it happen by one phone call to have it delivered the same day ???! Tyler was fast, full of personality , and made my purchase and set up smooth. Valeria was awesome with giving advice and tips on my new phone. Overall very happy with my purchase and service today. I even got a birthday bag from them as well! Great laughs and staff!!! Thank you Tyler!! ?
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February 2024 by Ro Ro
Came in to the store due to me waiting for my pizza next door,ask about my son iPod apple care and the manager Ryan was amazing with his service about helping me,Tyler came over and asked me how was my day which made me feel me welcomed in the store,I love the staff and how friendly they was,there was a girl also there named Valeria who came over and mentioned the deals tmobile have along with Tyler on Tuesdays,I was very happy with how friendly the staff was the store was very clean and bright,I will visit this store often just because how friendly the staff was and very knowledgeable,Valeria was amazing with her knowledge she helped me find apple care on my phone which i nwver knew about from my store near my home in hempfield,service was amazing.Will visit store again just cause there service was amazing,give Valeria a raise just for her being very knowledgeable and sweet
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February 2024 by Candace Welsh
Tyler and Valeria were 5* - grtreat!
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February 2024 by jeane mejill
I was at your Tmobile willow street store. I came in to put on a screen protector. I received excellent customer Tyler and Valeria. Answered all my questions and concerns.
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February 2024 by Joseph Sweitzer
Tyler and Valerie are invaluable assets to your company!
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February 2024 by Richard Tomlinson
Valeria and Tyler are exceptional!
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January 2024 by Kim Phillips
Tyler was great he fixed my problems with my phone and Internet he is a very kind man polite to he needs a raise
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December 2023 by Richard
Valeria gives a very good service. She taught me how to use my phone. THANK YOU.
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October 2023 by tess k
Wonderful experience Tyler was excellent in helping my MumMum With her slow phone. He was extremely friendly and generous with his time. Thank you so much Tyler❣❣❣?⭐⭐⭐⭐⭐?
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September 2023 by mary ortenzi
I had a very good experience with Tyler from T- Mobile. After messing up my phone pretty bad I lost all my messages and texts, contacts the works. He stuck with me, programming even my arm band apt. something he never did before. He being very kind and curious. He made my day. He is a great ? person working for your company.
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September 2023 by Justin J Fellenbaum
Ruthy and Tyler ( I hope I spelled your names correctly!!) Willow Street, Kendig Square. Best customer service ever!! Far beyond that of which any competitors have to offer. Their personality, positivity, is my motivation to stay with this company. Even when they couldn't help me, they gave me an alternative to resolve my issues. They deserve recognition for...As I always say. "Be kind, be unique, be you." Thank you for being you!! -JJ
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August 2023 by Helen Pike
My sister-in-law came up to visit. For 3 1/2 weeks she has been trying to get her phone connected to T-Mobile. My son has been on the phone for over 4 1/2 hours with tech-support. They kept telling him that it was something wrong with his Sim card, we decided to come up to the T-Mobile store in Willow Street, Kendig Square because we were so frustrated. We didn’t know what else to do we walked in the store we were greeted by Dan and Tyler and Sergio. The most pleasant guys I have ever had wait on me. To find out after all of those hours sitting on the phone, the eSIM was activated instead of the regular Sim card and now my sister-in-law can enjoy the rest of her vacation. Thanks for these three great guys keep up the good work guys you are awesome.
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August 2023 by Ellie Geiter
The short haired red headed girl with tattoos got snippy with my boyfriend immediately when all he asked was “where are the screen protectors?” she made inconsiderate hand gestures and said ummm i need a bit more information with a whole attitude. and so she asked what type of phone he had and he didn’t know so she slammed her hand down and just said settings. the whole time she was checking us out she was throwing her hands around and his screen protector. the whole experience was not pleasant all he needed to know was where the screen protectors were she didn’t need to act like that, i understand having a bad day but we weren’t rude for the entire encounter, i don’t understand.
