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January 2024 by Melissa Mutzabaugh
Been going to Willow Run for along time. Very compassionate toward our dogs. Never disappointed. They are a great group of vets.
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January 2024 by Nicholas Bower
Helped our Gracey be her normal yippy self- friendly staff, reasonable bills that meant we didn't have to take out a mortgage on the dog.
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January 2024 by Karen Brady
So caring and good with pets and people.
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December 2023 by Rhiannon Ippolito
Everyone at Willow Run has been friendly, kind and helpful. I know my dog is safe with any of the vets. But, Dr. Phoebe Miller has been my absolute favorite. She has a calming presence on people and animals alike. My anxious pup did great with her. Dr. Miller genuinely cares deeply for your pets and it shows. She even personally called on a few occasions to answer my questions. I will be going to her forever!!
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December 2023 by Larissa Jones
I like this vet, my only issue is it is hard to get seen within the same month unless it's an emergency visit.
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December 2023 by Nathan Mullin
We took both of my wife's dogs here to establish care for them since they just moved down to Lancaster. I asked a buddy for a good vet and he recommended Willow Run. We were not disappointed at all both vets we saw were warm and explained things in human terms. It was great start to having care for both dogs.
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November 2023 by Marlana Crespo
Getting an appointment for my 3 month old kitten was a breeze. Luckily they had an open appointment the day I called. The wait time was under 10 minutes. All the facility had been super friendly, I knew she was in good hands. And the clinic fit my budget. The X-rays, her medicine plus the vist. The commute was worth it. Under 15 minutes. Planning on taking my cat again for all her medical needs
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October 2023 by dee utz
Place is very clean and the people are very friendly. It was quite the reality check though. I have not owned a dog in quite a while and although you want to do the right thing for your dog I now realize that I can't afford to own one. I came upon the dog by chance after a friend of mine passed away. I've often wondered how people could own a dog for years and then drop him off at the pound. And now I don't question it at all.
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October 2023 by bruce sowers
If we could give them 10 stars we would. My wife and I, and the dogs absolutely love Dr Reese. He treats your dog as if they were his dog. He even gets down on the floor with them.
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September 2023 by Laurel Young
I've been taking my dogs to Willow Run Veterinary Clinic for 10 years. The staff is always very friendly and helpful. They were so compassionate when helping our old boy cross the rainbow bridge.
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September 2023 by DLD
Butchers.... best I can say. They should not exit!!! Took my schnauzer for teeth cleaning and removal of two teeth. They never called and removed all but two teeth. Had him under too long now has neurological problems. He now sees a great veterinarian who has done all that could be done ...No excuse for them... horrible no compassion and obviously zero interest in their patients. Our pets are family not just income for Willow Run. If you love your pets stay far away from these disgusting idiots!!!
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July 2023 by Sheila Long
For the few years I've been taking my dog to Willow Run I've always had good experiences with all of the vets, techs, and front desk staff. They all treat Scout like he's a king and are always kind and friendly. Today Dr. Latham went above and beyond, in my opinion. I was waiting to hear on blood work results and was expecting to wait until afterthe weekend due to herschedule. I was pleasantly surprised when she contacted me today, even though she's not in the office. It was nothing serious so it could've waited but she took her own personal time to let me know the results to ease my mind. I appreciate that so much.
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June 2023 by Keith Floyd
Willow Run is awesome! They handled our rat extremely well, and she is hard to keep under control. The vet was very decisive and knowledgeable. She made a recommendation that would actually provide no profit for their business. Definitely an honorable and experienced company. Thank you Willow Run
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June 2023 by Cassandra Kreider
i never leave reviews but i am SO beyond happy with this place i have to. i truly cannot recommend these people enough. i know being a pet parent there is so much stress in finding a good vet to take your baby to. i’m so glad my dogs are coming here and i will never go anywhere else. my girl lily needed a spay and some dental work done today. she’s a rescue and she was in pretty bad shape coming to our family. she means the world to me and i’m so thankful that she can now get the care she needs. everyone here is so amazing at what they do and so kind towards your and your pet. they truly care about your pets and will give them the best care regardless of what they need to do. hearing about how much some of the staff members loved lily made my day. knowing people love her and care for her as much as i do puts such a big smile on my face. the whole staff are so professional and knowledgeable as well. she ended up needing a little over half her teeth pulled and i can’t thank everyone enough for helping her. even still with her not fully woken up yet i can see such a positive difference in her and it could make me cry tears of joy. i’ll forever come here and recommend it to everyone looking.
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May 2023 by Amie Lynn Crank
The whole staff is amazing - but Dr. Brubaker was so wonderful to work with last week. Our 10 year Bichon Poodle, who is a very difficult patient , had some extensive surgery and the whole staff treated her wonderfuly, also keeping me informed the entire day. Everyone is great there!
