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February 2024 by Dr. Melody Schumann-Herb
Amanda is AWESOME! SHE IS PROFESSIONAL AND VERY KNOWLEDGEABLE ABOUT ALL AT&T PRODUCTS AND SERVICES!! No high pressure sales here. What a great experience. Amanda helped me choose a new phone and I received a great trade in price for my old phone. So glad I stopped in to see what my old phone was worth!
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February 2024 by The Grananimal
The ladies at this store were awesome! They helped me setup my new phone, saved me money off my Verizon bill and helped me save on my DirectTv account! I would highly recommend visiting here if you are in the market for a new phone. Also AT&T gets better reception in the area then my Verizon.
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February 2024 by Tim Lilly
From the moment we walked in we were greeted by a very nice young lady. She was very knowledgeable about the products we were interested in and we walked out with 2 brand new IPhone 15s. Her associate was just as amazing. Highly recommend ATT in Wind Gap, PA
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February 2024 by tom hazen
Great service
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December 2023 by Tammy Sandt
I visited the wind gap location on 12/22/23 I worked with Molly but talked with the other girl on the phone. I have to say I have worked in retail as a manager for 30 years and these girls are absolutely who you want working for you. They were both so nice and helpful. It was such an easy visit. Molly had me in and out in no time at all at such a hectic time of year. I will definitely be using this location from now on. Thank you to both for being so helpful.
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December 2023 by Dennis Thomsen
Avoid this store! At least one very bad actor works here - they are actively engaging in fraud. In Oct 2023, a sales associate added a 4th line tied to the second unused esim of my iphone 15 without my knowledge. They also added HomeTech protection at $25 per month w/o my knowledge. And they screwed up my business discount to top it all off. I have reported this fraud to AT&T corporate - will update with case results upon conclusion.Update: At&t corporate did nothing to help. They concluded no fraud which was ridiculous of course and there was no way to follow up or or contact this department. Communication was through a no-reply email. Very frustrating.Update 2: The regional manager reached out to me in response to this review. He was extremely understanding and professional, and refunded all costs associated with this terrible experience. I can't get my time back, nor will I ever return to this store, but at least this didn't cost me $ in the end. Raising from 1 star to 2 based solely on the efforts of the regional manager. Thank you SL.
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December 2023 by Jennifer Bonatz
This is hands-down the best AT&T store. The staff is exceptional. My family of 5 has several lines and have a business account. All of the staff are extremely welcoming, helpful, and kind. They are also HONEST about your purchase and are always trying to find ways to save you money. I have never had to wait any long length of time and they make the process so easy and quick.
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December 2023 by Joseph Russell
Ive been stressed out and having issues with my old phone for a while now. When i came in, molly helped me with every issue i had! AND gave me such a good deal on a new phone i just had to take the offer. It was so nice of an experience and she was super friendly. Would highly recommend!!
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November 2023 by Charles Indelicato
We went in to research upgrading a phone. Addison was thorough and attentive, and my son left with a new device and was very pleased.
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November 2023 by Stacey Johnston
I had the best experience here! They gave me a quote what my bill would look like and in three billing cycles it was that amount (with tax)! I’ve never had a store do that for me! Best team by far! Thank you again Lindsey, Addison and Molly!!!!
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November 2023 by Bob Bob
I can't think of enough great words to say about the two young ladies working at this store. They are very knowledgeable and helpful with the ATT product. They saved me as a customer after I was taken advantage of from the store in Brodheadsville two weeks earlier. Molly and Linsey are the best. Please visit them with any issues or the need to purchase new products. They will handle all your phone and communications needs.
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November 2023 by Suzanne Werfelman
this At&t store is so helpful and understanding of the products they have so well. Molly , Addison, and the manager Lindsey are very very helpful and personable. They have helped me a lot with my understanding of the ipad i bought and the new iPhone. they are there to help me-Suzanne Werfelman
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November 2023 by Carol Huges
I went in for an upgrade and was told my bill would go down however an extra line was added to my account and was described as ‘hot spot’ which I never asked for. My bill ended up going from around $200 to almost $450!! This place is fraud and don’t recommend It to anyone
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August 2023 by Bert Blaskow
Lindsey and Katie were so helpful. They really took their time to help me out. I would recommend anybody to go to this AT&T Store in Wind Gap and have either girls help them. Never have I had anyone help me the way they did. A++++++++++
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July 2023 by Munise Aksoy
Scammed into a premium account without consent!! Absolute worst experience ever in this country! I asked for a prepaid account and was given a premium postpaid account. I noticed after I got a huge bill and no one at AT&T customer service (including the supervisors) are willing to acknowledge this scam! This carrier does not even deserve a half star rating. Unbelievable!
