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February 2024 by JM Shopping
Terrible customer service. Incredulously rude and unprofessional staff, in particular Dennis, who is either the head pharmacist or the store manager. He never specified. He's got a really slick mouth over the phone. It will be interesting to see how slick it is in person when I make my way over there.
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January 2024 by Patrick Wills
Pharmacist calls out too much undependable
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December 2023 by Laura Karnstein
This location would be a zero if possible. DO NOT FILL YOUR PRESCRIPTIONS HERE. The management of the pharmacy is downright horrendous and the entire staff completely lacks any empathy for the customers they serve. On top of this they refuse to take any ownership of their mistakes they make. Choosing rather to become combative or tell you to go elsewhere. Your medications will be delayed consistently, you will be told things never were put in for refill. The staff seems completely out of touch with insurance systems and how they work. Completely unprofessional service consistently, no ownership of their mistakes, and a fundamental lack of actual customer service. Choose any other pharmacy that you can safely use or afford as this one will not actually supply you with medication, just excuses for why they dont have it.
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June 2023 by Steven Morykan
Prompt, In And Out Service! No Long Lines, When I Visited! Courteous Service, And Reasonable Pricing!✌️☮️
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June 2023 by Malcolm Mint
This place falls short of expectations! Constant issues with med refills. Long waits. Although staff is okay, they don’t seem to prioritize customer care.
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May 2023 by Penny Luck
They should just eliminate their “drive thru pharmacy” Sat forever waiting- nobody even acknowledges that you’re there , end up having to park and go in… This has happened several times ??
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May 2023 by W. Aldarondo
Waiting time is ridiculous. My doctor put in a prescription an hour and a half before arriving to cvs and was told my prescription would take another 20-30 minutes. Theirs no reason why it wasn’t filled before I arrived they were not under staff.
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April 2023 by Carl D.
Been a regular customer for many years. This is the most convenient pharmacy for us and the hours are good. Overall we like CVS and this location is generally well stocked and clean. Everyone is mostly friendly but the cashiers in pharmacy are hit and miss. Half super friendly and helpful. The other half snarky. Biggest complaint overall with cvs pharmacy is they continually put prescriptions on auto fill without being asked. We have a lot of prescriptions and inevitably end up going home with one we don't need because it was auto filled. We are there 1-2 times per week and always stress no auto fill. Can't blame them for pushing whatever insurance will pay for, but it costs us real money out of pocket too.
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December 2022 by Kerry McCarthy
Very, very helpul staff, both at the pharmacy and in the store.My dad, who passed away in 2019 absolutely loved the people there! They also tirelessly helped me with my mother's many, many, health issues and medications.They never seemed frustrated or annoyed regardless of challenges with insurance refills etc...Finally, the pharmacists are so knowledgeable and always answer questions; in many ways, I feel they know more than the doctors.Love this place!
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December 2022 by William Schaadt
Good people always willing to help me. Very clean and orderly. Good Rx department. Always ready to help an old man.
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December 2022 by D Rbeav
Corporate doesn’t staff enough employees. But those there are helpful, work hard and get an insane amount of work done.
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October 2022 by Savannah Radogna
I've had nothing but positive experiences with this store. The staff are kind and friendly, and quick with their job. The store is always stocked nice.
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September 2022 by Lourdes Barnes
If I could give them zero stars I would. Worst service ever. Had to wait on line twice for dispatch of medication. Asked to step away from line “ out of consideration” to others waiting?” How about consideration towards me! I waited in line patiently twice to then be treated less than others waiting for a medication I need daily for life that has to be brand name to avoid additional side effects. WORST SERVICE EVER!!!! Took three rounds at the waiting line to finally get a partial dispatch of the prescription.
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September 2022 by Nancy E
Always have good vitamin sales. Brodheadsvilleocation is a one in a million store. Very friendly and helpful FT staff and pharmacists. They take good care of you.
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August 2022 by Donald Hawk
I scheduled a covid booster shot for my wife and she told me of her experience with a arrogant pharmacist that didn't have a ounce of people skills. He may have been having a bad day but he may need to be reminded he's a representative of CVS. My wife said he didn't give her any privacy of closing the curtain and didn't open the needle and fill it in front of her to assure her it was a new needle being used. I will reach out to corporate to address his professionalism.