September 2022 by Amanda C.
This is by far the worst place to bank with.They do nothing to help and assist their borrowers in times of need. We are coming out of a pandemic and people are still hurting financially. Im sure your company is NOT hurting for money. At all. Per haps you guys need to take a step back and see what you can do to assist your customers instead of pulling from them. Your interest rates are already astronomically high and your terms and conditions are non-sense. How do you pull a car from someone who owed a minute amount of money compared to others who, im sure, owe thousands. You could have saved trouble and had those funds put back onto the back of the loan, thus leaving you with a happy customer and an overall positive experience. But, you wiped away someones means of transportation because they were hurting financially and offered ZERO help to the customer. You should be ashamed of yourselves. While your big wigs get to sit comfy on their couches and sip back their teas, you have customers who are still affected by COVID and are hurting. You all should be ashamed of yourselves. Horrible bank. Please bank elsewhere. They do not care about their customers and will rip away your car even if it is the smallest amount owed. Maybe if they offered assistance of a payment plan, your company would be in a better position. Please be aware when looking for a loan with them.....not good at all!!!!