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October 2023 by Melissa Perry
The staff is professional, courteous, and very knowledgeable. They saved me over $200 a month on car insurance and my homeowner’s. The best thing I ever did was change my insurance company. Call John Russell’s office. If you’re looking for insurance, you won’t be disappointed.
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June 2023 by norma glascoe
I Would Recommend State Farm and John Russell for All You Insurance Needs I Have Car and Rentals Insurance with This Company
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May 2023 by Harold Strong
The John Russell Agency has Always provided excellent customer service coupled with tremendous product knowledge. They have always ensured I understood everything about the products I was buying and happily answered all my questions.
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March 2023 by lucy lu
This is one agency I would definitely recommend others who are in need of good insurance, being a member feels like also like family, John Russell & others that stand beside him are good people and they are very understanding, they got your back!!!
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March 2023 by Venera Staples
John Russell and his staff are wonderful people, caring, no the business and take care of your needs.Always s hello and smile on there faces. It's really a joy to no them.
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March 2023 by Robin FaithHopeLove
State Farm’s insurance person to person courtesy is great. The staff demonstrates professionalism, knowledge and interest when helping me with my concerns. I presently follow another insurance and will be switching my policies to State Farm’s in the near future.
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February 2023 by Fran Golson
I have been with State Farms under John Russel for way over 10 years...Himself, Dora and whomever staff he has have always been very professional and helpful when needed...They reach out sporadically to see if there is anything their office could assist with throughout the year..
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January 2023 by Wanda Campbell
My experience was GREAT! The process in getting my car repaired moved fast. Everyone was courteous. Thaaaaaankya ??
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December 2022 by Stephen Edwards
They helped with my home and auto insurance. Lowered my auto insurance by over $600. They were very nice in the office and treated my 10 year old son great.
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November 2022 by Thea Irby
Mr. Russell is very attentive to his clients. He is kind, very personable and caring to his older clients. Mr. Russell makes sure all of my insurance needs are covered. Mr. Russell and staff are nice people to work with for insurance needs.
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November 2022 by Charlene Bayne
A former agent who was leaving the business first introduced me to John 20+ years ago. I made the mistake of leaving John and his Team a few years ago over a misunderstanding, the other provider was ok, they didn't have the warmth and weren't as relatable as John, Dora, and now Carol are. So glad to be back with John Russell's State Farm Agency, and hope to be a customer for years to come.
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November 2022 by Ron Odom
The folks at John Russell- State Farm have always been very professional, efficient and proficient when dealing with me. I truly appreciate having them as my insurance agent.
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November 2022 by Earl Laurent
I’ve been with John, Dora & Carol at the John Russell State Farm Agency for over 15 years and they’ve always taken care of me. They’re very professional and really kind.
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November 2022 by M T.
Mrs Russell is a terrific agent who has been supportive & helpful to my husband & I for almost 20 years. Dora & the other office assistants are professional and always pleasant and kind. They are always willing to take the time to answer any questions we may have. We recommend Mr Russell and State Farm to all our friends for Health, Homeowners, Auto and any other Insurance you require. John will work to provide you security at the best price!
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August 2022 by Carol Cottman
Mr Russell has been my agent for many years and is a Gem to work with.
