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March 2024 by christianna ehrhart
For our 6 month old baby girl, Noel Grace’s 1st experience with getting groomed; we could not have asked for a more perfect outcome!!! Rachel here at pet supplies plus took care of our baby and all you have to do is look at Noel’s face and see that Noel couldn’t be happier with the way she looks; absolutely beautiful!!! Rachel was awesome with Noel, and she answered questions that we had in reference to grooming Noel and taking care of her at home. Everyone that works here is just extremely friendly and very knowledgeable!!! we will definitely be back for Noel Grace’s 2nd grooming appointment & i’m sure for so many more!!!
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February 2024 by Lawrence Penny
Had to get the new family member some treats, harness, and stuff. It was the only place open on Sunday, however it wa a good pet store.
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February 2024 by OmgitzCJ
Always pleasant
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February 2024 by Gabriella D
My dog got his nails cut at multiple grooming places, he never needed a muzzle or for me to come back there personally to put him on the table. I gave my dog to one of the groomers as she’s dragging him to the table. I understand he’s resistant, but there was no need to drag him to the table. She was unable to pick him up to put him on the table, so i had to personally do that. She hooked him to the table and started cutting his nails. He does not like to get his nails cut to begin with, and then started to growl. She couldn’t get the muzzle on him, so asked me to step in. I got the muzzle on him, then they denied my service. He has a muzzle on, and is strapped to the table. I don’t understand why she had to go through that process to turn me down. He was stressed out and she did not reassure him that he was okay. Overall the worst service. Did i mention that he went to multiple places before here. NOT ONE had to do what they did to my dog.
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February 2024 by Nina Brunetti
I loved the convenience of this store up until today.Writing this review so customers are aware of the return policy. Today I tried to return a bag of cat food bought the previous day, this bag of cat food was recommended highly by an employee so I wanted to try it out, not realizing that it was freeze dried food. I’ve tried in the past to feed my cat freeze dried treats and he does not recognize them as food. So after my cat not eating a whole day I tried to return my purchase. The manager was brought up to the front and told me that I could not return the food until I tried to feed it to my cat for 7 days, I explained how my cat did not recognize it as food and he responded by “if your cat is hungry enough he’ll eat” after going back and forth I asked for a copy of this 7 day trial return policy. Where the store manager informed me that they have no “paper copys” and I HAD to go online. After searching over 30 minutes I could not find this policy online I decided to call the store where I was directed to the owner, who was ALSO unable to find the return policy online, let alone a 7 day must try trial documented on their return policy. Long story short do not let this “store manager” tell you what you HAVE to do to get a return
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February 2024 by Susan D
Best pet supply store ! Staff is very helpful and friendly. Same day delivery service is the best!
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February 2024 by Christine Williams
Helpful staff
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February 2024 by Pietro Bendotti
Excellent place for a healthy dog food
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February 2024 by Latanya Brown
I always grab my bird food and turtle food with great customer service.
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January 2024 by Helena Lopez
Great service great customer service and products
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January 2024 by Louis Conover
The male cashier at night is super friendly
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January 2024 by john pike
Great store, friendly staff and great prices
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January 2024 by Jim Romer
Great pet store for wide variety of items and the friendly staff.
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January 2024 by Jessie Haye
I’ve been sick, so I asked my husband to go to the pet store after work to grab a few things for our cats, since they were out of cat food. I’m the one who normally does the shopping for them so I wanted to go to the website and screenshot pictures of what we needed, just to make it easier. When I went on the website and saw they did same day, free delivery. I ordered everything I needed and it was delivered within 3 hours! I’m beyond impressed! My cats are happy and my Dog got some treats too. My husband is also happy he didn’t have to make the run! It was a win for everyone!
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December 2023 by Susan Roberts
Great store for all your pet supply needs. Lot's of variety and the staff are wonderful. Always friendly and helpful. Thank you for great service.
