SNIPES in Cheltenham Mall carries a great variety of the hottest brands such as Nike, Adidas, New Balance, Puma, Timberland, Dr. Martens, Reebok, Asics, Vans, Converse, and The North Face. They have a dope collection of clothing for men, women, and kids to compliment new kicks. The store is clean and offers a quick and easy shopping experience, often having what you need in stock. They have kiosks to search for sneakers and can take orders for delivery to the store. Many customers report a great experience with a laid back, cool, wonderful, and very helpful staff, noting phenomenal client service where issues are solved without any hassle. The Store Manager is great. However, some customers report inconsistent service, stating that on some occasions the staff looks bothered, not very helpful, and has horrible attitudes, which can make some shoppers feel uncomfortable. This has led some to shop elsewhere despite the store's convenient location and great sales.