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December 2023 by Tawann
I called this store to have them check on a shoe for me. I was talking to a very nice guy. Out of nowhere this ignorant woman takes the phone from him and says " we are busy in the store and he needs ti help the customers in the store" and puts me on hold. Well idiot I would have been a customer in the store as well if I was able to find out if you had my size.... But your right I took my pocket full of money to Finish Line and gave them my business. Snipes needs to train their leadership better so they understand customers are just not standing in the damn store!
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December 2023 by Joseph Wells
Was locking for a blown Pull over hoodie, no luck it have to be a snipes hoodie
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November 2023 by Yolanda Brown
Great selection of sneakers and Uggs. Prices are good too. One of my favorite sneaker stores.
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October 2023 by Mirra Washington
Came in was greeted store was clean everyone was working helping each other great variety great sales will be returning!!
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October 2023 by Gwen MP
They are alll closed before 8!! Like why ?? The time says it closes at 9 so I’m just confused.. traveled to two locations in wyncote area and they were closed
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October 2023 by Audrey Grant
I did not make a purchase but the staff was very helpful and pleasant
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September 2023 by Levone Cannady
Quick and easy shoe shopping experience. This location still has the kiosks where you can search for the sneakers you want for yourself. They can also take orders and have them delivered to the store for you. Last thing you want is a porch pirate making off with your J's or Yeezy's ? They usually have what you need in stock and have a very laid back and cool staff.
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September 2023 by Pink Seven
The reason why I’m giving three stars is because the Store Manager is Great. Her team on the other hand is interesting. I’ve been there three different occasions and it’s the same thing, the staff looks bother and not very helpful, they have horrible attitudes and I decided not to go there ever again. My first time there I spend over $800 and the kid there had a nasty attitude. Second time I’m school shopping and I had to hunt staff down for help. I returned the next day to buy my 16 year old some sneakers. This time my daughter told me she didn’t feel comfortable there. So we left and went to footlocker where immediately I was greeted at the door. My daughter keep expressing how much she like it there, I brought four sneakers from them and only came there for one pair. That’s how comforting it was to shop there big difference. Sad thing is snipes is right down the street from my house but three times is enough. If you don’t like your job find one that you like to do it’s not the customers fault.
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September 2023 by N Doc (kitacakes)
Didn't have anything pass 11/1/12 not even on line sent us to there other stores and they didn't have the size ordered on line and one store said they couldn't take they back went to the other snipes and they took back SMH SNIPES RETRAIN YOUR STAFF MANAGER WAS WORSE
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August 2023 by Jay Roc
Very poor customer service from Shardai no acknowledgment when i got to the register im just standing there and her and another associate are on the other side like im not standing there so sit my items on the counter she scans them and tells me my total i pay and walk out..wont be spending anymore of my money with any SNIPES store for this one bad experience..
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June 2023 by Steven Avila
Called a bit before open hoping to find out about a shoe release before I take the drive up. I simply said “Hello I was wondering if your getting the new shoes releasing today” which rudely I was told “Can you call back at 10” . I had called at 9:38 a bit early but the question was a simple mere yes or no question because it is a somewhat hot release shoe so arriving early would grant me a better chance at purchasing the shoe. Better customer service should be provided, looks like someone didn’t have their coffee.
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April 2023 by Joseph Waters
Places like this is more designed for Teenagers and not for people my age like in they 50's.
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February 2023 by Tori L.
The best snipes ever! I had an issue , they found a solution and their client service was phenomenal! The assistant manager Shardae made my day! Very professional!
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December 2022 by Tam Nicole
The customer service is TERRIBLE!!! They aren't very helpful & they arrange around, talk to each other when there are CLEARLY customers waiting to be assisted. Some additional training would be beneficial.
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November 2022 by China
The young lady there was very helpful.. she was not giving up on finding something for my twin granddaughters...
