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January 2024 by Carmen S.
Establishment and management suck. Had my grandsons bday party there. At 1st they said that snacks and cake will be provided and it wasn't. Gummy Bears are Not a snack. They wanted an extra $150 for food which we declined and food was not allowed to be brought inside so sadly all of the kids stood without eating . The person whom attended to us Kamiko went above and beyond to make sure all was good evento she got written up for nothing. Save y'all money and go elsewhere because this place isn't worth it
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December 2023 by Shonise Washington
We went there yesterday it was ok they need more to do I ripped my pants on the police motorcycle nobody did nothing someone stole our shoes took them to the front and now I realized I lost my son chain with his dead brother on it and nobody or no way to call the location I won't be going back bad experience
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December 2023 by Lauren Andrews
Sign and online says open at 10 am Sat and yet at 10:15 no one was there and doors locked. Bummer bc it’s my sons bday and we had planned a fun morning to celebrate there
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December 2023 by Q F
The staff on the weekends are very very nice. I felt very welcomed. My first time bringing my grandkids and the gentleman the was on staff there on a Saturday had the best personality.
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December 2023 by Linda
This place is reasonably priced at 20$ per 1 child, including 2 adults. It allows for all day play as well and is a lot of fun for the children. I recommend this place.
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December 2023 by Karen B.
The play area for the kids is okay, you have to pay $20 for the kids to enter they don't provide any cold or hot food. Just chips and kids boxes that only contains a peanut butter & jelly sandwich and juice box and a pudding for almost $7 you can't bring anything from the outside in not even a cake. We had my grandson party here we couldn't sing happy birthday bc we weren't allowed to bring his cake in. It's cold in the inside and no one can wear shoes. Nothing is cheap about this place they need changing in their policy. Workers were very rude. It was a lot of sick kids there yesterday and now my grandson is sick today.
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December 2023 by Michael H.
Place is so bad.. I can't even put it in words.. nobody watching the flow of kids climbing on top of each other.. no sense of safety or pride in owners.. there is marker tags all over the equipment, safety nets designed to protect is ripped in multiple places.. rubber bands designed for this climbing thing is just hanging broke..
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December 2023 by Beba Bebe
Great place for kids to have fun and be free but staff was just not professional at all weren’t friendly didn’t speak at all if it wasn’t for that it would of been a great atmosphere it’s a kids place let’s hire people who loves kids!
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December 2023 by Jasmine Ramos
Booked a birthday party, they called confirmed I asked questions seemed like everything was okay up until you get there they tell you can’t bring this or that in or can’t have a piñata but when asked on phone they said yeah to everything. It’s a lady at the front, she’s a supervisor her attitude is terrible ! She needs to go find a job she loves she’s around a bunch of kids with such a bad attitude find a new person to lead your team immediately! My party host was late, so they gave me another gentleman named Gavin he was great! Deserves a raise even apologized for how the lady acted. My party didn’t feel welcomed at all , when supervisor at the front is screaming who you hear for telling them sign Here and go. She put my sons band on so tight it left a mark, Not worth your money go else where! Website says party parade with buggy that’s FALSE . Website also mentions a cake that’s also false ! Will not return .
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October 2023 by Jocelyn Broadnax
This place is GHETTO!!! The staff is verrryyyy unprofessional to say the least. And if that’s the least you can just imagine how low budget the experience can be. The play are is ok! But there are safety concerns n no supervision! I don’t recommend anyone travel here or have a party here. It’s a waste of money either way!
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September 2023 by Crystal D.
This is the second time I've visited this establishment and the service was beyond great. The staff was very professional and so nice. I had a couple questions and they answered everything without making me feel silly for asking them. This place was very clean the music was good. We had such a great time we stayed for 7 hours. The staff walks around cleaning and wiping the table and chairs and sweeping too. The staff members were young but very respectful. I would definitely recommend this place to anyone with kids. If you are looking for a cool place to take your kids that's in a safe environment look no further. Oh and parents can play in this place with the kids and they had different areas for the little kids too. Don't forget to get your dance on with the little ones in the cool little Castle area the kids love that spot. We will definitely be going back.
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August 2023 by Honest Reviewer
It’s expensive, it’s not safe, it’s cold (strong air conditioning, no shoes and cold floor). Toddler section is small and not that attractive. We survived one hour. Not coming back for sure.
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July 2023 by nora ibraheem
They ask you to take your shoes off and wear socks as you step in, even before the register. yes we want a clean place for our kids. However their is no need to prohibit shoes from the door way! People playing in the play area should remove their socks, everyone else. keep your floors clean regularly and allow shoes for people who are going to set and not enter the play area!
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July 2023 by Rebeckah L.
This place could be amazing. It is absolutely fun for children. The staff are rude and unprofessional. Customer service is non existent. The children that are playing are often rough and use expletives frequently.
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July 2023 by ami gami
Facilities are decent, but some of the adults are so perfumed from their weed that we really couldn't stay, so just a heads up if your kid smelling pot is a thing for you. otherwise nice place
