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February 2024 by Nadirah Williams
Came here a few times, each time it seems to be a headache and stressful to upgrade phones.
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February 2024 by Lolli
My dad and brother came here after getting turned away from the Willow Grove store because the lazy employees there lied and told them whatever they could to get them out of the store. Travon at this Cheltenham store helped them out and told them the truth. We appreciate the good service and honesty.
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February 2024 by Reed Ceniviva
Marvin has been a huge help both time's I've come in for an upgrade. Despite the process always taking a bit of time he's always been kind and personable and is the reason I will continue to return to this location
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December 2023 by Shirley Champ
Hard for me to locate.
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August 2023 by B MW
You want to be treated like TRASH? Please go there! Business customer too. Get the cold shoulder. Don’t act like you’re doing me a favor by answering questions. Canceling my 2 business accounts with Verizon today.
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July 2023 by Samana Nemo
The store manager Travon was very helpful he answered all our questions. He stayed 2 hours past closing to get everything taken care of for us and did not make us feel rushed or hurried. The transferring from one phone to a new upgrade was a very pleasant experience.
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March 2023 by Gina Austin
Went to this store there was a sign on the door "went to lunch be back soon"I waited in my car until they returnedI went into the store and was met by the most unwelcoming young lady who needs customer service trainingShe was rude and I didn't want to return the energy so I left
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February 2023 by Kim Pharr
I went to this retail store to have my turned on. Julia was very patient with me. There were some activation issues but Julia worked with me, called Verizon and followed through until my phone was functioning properly. So nice to have great service.
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January 2023 by Conicella-Fessler Dental lab
I had a very smooth transaction upgrading my Iphone. Ray took the time and answer my questions, after everything finish and leaving the store, I was very surprise of how nice these people were.
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January 2023 by Hung Pham
I had a very smooth transaction upgrading my Iphone. Ray took the time and answer my questions, after everything finish and leaving the store, I was very surprise of how nice these people were.
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November 2022 by Erving Smith
He went above and beyond his job scale this man deserves to have a raise and a plaque and to be recognized by the company
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August 2022 by Josh Shivock
Had very great experience after a bad day. Marvin took great care of me. Can't recommend this location enough
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April 2022 by Sheila Johnson
Marvin is an excellent agent. He is professional and patient. I will come here to purchase products.
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March 2022 by howard mcneill
Went to this location 02/28/22 to get help with my new phone and the gentleman who help me was great! But I also needed to get Accessories and the next day I price check them online at the apple store and it was over priced by 15.00 . SMH I returned it for sure. So people watch out with them Verizon store they mark their prices up!
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December 2021 by S Agee
Jymir is EXCELLENT!! His customer service is/ was SUPERB! For him to be a young man & exude the level of professionalism that he did made mine & my sister’s hearts proud! He was patient, he was kind, he answered ALL of our questions & he was personable! This was our first visit to the store in Wyncote but we’ll be returning in the future just because he works there! Verizon you have a winner in Jymir!!! THANK YOU!
