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November 2023 by Jake Brenen
SCAMMERS. They will sell you a warranty and say you can cash out if you sell the car before the warranty is up. What they dont tell you is that THEY WILL GHOST YOU AND NOT HONOR THIS. I have emailed the finance manager half a dozen times in a month and he will not respond. They do not answer emails or phone calls so that you cannot get your money back. Avoid this dishonest dealership.
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October 2023 by Benson Robert
A big shout out to Diana Nguyen for making this whole leasing process smooth for me. She was simply amazing from the get go and I had the pleasure of getting some outstanding customer service and got a great deal. I had so many questions going in for this car and she was patient enough to answer everything all the way. She understood the value of my time and made the whole process easy and right on time. Totally recommend you!
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October 2023 by kara blakeslee
Ironically, I did not end up getting a car here. However, I had a very enjoyable experience working with this dealership online. My job makes it tough to visit dealerships in person and the digital model suits my lifestyle best. It was refreshing to be able to communicate via email and get quick responses. Makes the overall process easier on all parties. Shout out Paul !
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September 2023 by Brionne Ramsingh
Erik is a top notch employee. He was a great person to work with. He has some excellent people skills. He followed up with me consistently, and even when I told him that we werent able to come to terms... he still managed to check in 1 last time. THAT last "check in" is what won me over.I have been in the auto sales for almost 18 years. This is the first time in 18 years I bought a car and did not buy it from "myself". He even checked in with me a few times since I picked up the car 8 days ago.The auto industry is filled with scumbags and mediocre talent... and I was fortunate to get matched up with a really chill yet professional veteran in the business.I know he will make an excellent sales manager for that company on day. I would love to work with him again and again.Best of luck my friend! Sell all the cars!
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September 2023 by Nathaniel Richard
I had the pleasure of receiving outstanding customer service from Suzannah during my recent visit to Audi of Wynnewood. From start to finish, Suzannah's dedication and care were beyond exceptional, making the entire experience an absolute delight.Suzannah's professionalism and expertise were evident from the moment I walked through the dealership doors. She took the time to listen attentively to my needs and preferences, ensuring that she understood exactly what I was looking for. Her knowledge of the Audi lineup was remarkable, and she provided valuable insights and guidance throughout the process.What truly sets Suzannah apart is her genuine concern for her customers. She made me feel like a priority, addressing all my questions and concerns with patience and understanding. Her personalized approach instilled a sense of trust and confidence, making me feel comfortable throughout the entire car-buying journey.Suzannah's attention to detail was impeccable. She went above and beyond to ensure that every aspect of the transaction was handled smoothly and efficiently. From arranging test drives to assisting with paperwork, she guided me effortlessly through each step, leaving no stone unturned.Not only did Suzannah demonstrate professionalism and expertise, but she also showed a genuine passion for the Audi brand. Her enthusiasm was contagious, and it is clear that she takes great pride in providing top-notch customer service. Her dedication to ensuring customer satisfaction is truly commendable.In conclusion, I cannot speak highly enough of Suzannah at Audi of Wynnewood. Her excellent customer service, care, and dedication made my car-buying experience truly memorable. She exceeded all expectations, and I would highly recommend her to anyone in search of a seamless and enjoyable car dealership experience. Thank you, Suzannah, for your outstanding service!
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September 2023 by Paul J.
Best car buying experience of my life. My salesperson, Erik, (in the used Audi side) was sensational. Knowledgeable, thorough, and impeccably professional throughout the process, he made this a great transaction. I am 60 years old and in my life have owned more than 200 cars. I have never had a better dealer experience. The Q5 we bought is perfect. Our trade-in (Jeep) was fairly priced. There are many dealers in the area, but Audi Wynnewood (and Erik, in particular) are absolutely the best.
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August 2023 by Jay Wright
Overall not impressed with this dealership. I reached out about a used audi and scheduled a time to check out the car in the evening.I stated as soon as I walked in that I wasn't purchasing a car that night; just a test drive and talk numbers in case I was interested and wanted to come back. The salesman pulled the car around for me and as soon as I got in the "low fuel" light came on, to which he said was fine. As soon as I hit the accelerator, the fuel light dinged again. I was told to basically drive around a block or two and to go back to the dealership, which was really not enough to fully test drive a car.We get back to the dealership and start talking numbers. The "manager" went out to appraise my trade in. He was gone maybe 5 minutes and came back with a price. The problem was I never interacted with the person who appraised my car; I'm not even sure they started it or how they got the number they presented me with. Then I was asked if I wanted to put a deposit down on the car after test driving it for a whole of maybe 10 minutes.They have good prices I'll give them that, but the vibe I got from my dealership experience here turned me off from doing business with them. Other people probably had a good experience, I'm not one of them.
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August 2023 by John R.
Recently purchased an etron Audi and I am very happy with the car but extremely disappointed with their service. Car came with two 110 plugs and they insisted that I must have gotten a 220 as well- wrong! I know the differences between the two and it took over a week of hounding to finally get one. This is our first all electric car and they were less than helpful in reviewing the car set-up. Other Audi dealers have a full-time tech advisor just to help you with your new vehicle, not here! Had to order a second key for the car and it was delivered to the dealer but in three weeks time they never took the time to tell us that it was in (which they said they would). Seems like they just want to sell cars and then never hear from you again. I will go to Ft Washington Audi next time!!!
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July 2023 by Tondea King
This was my first time truly buying a car outside of a Nissan & on my own. I live out of state so I was referred to Keith by a friend. Keith walked me through the process & patient with me every step of the way given that I couldn’t get there to physically see the car. He sent me videos & pictures of the car and assisted with making sure it got shipped. I have had the car since May & I absolutely love it. Giving this is the first time I purchased a car out of state and did not see it, the process was rather good. Thank You Keith!
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June 2023 by Victoria Addis
Recently purchased an Audi Q3 from this dealership and cannot recommend Ashley Scott highly enough! Ashley is by far the most knowledgeable and professional car salesman I have ever met. She was extremely helpful throughout the entire process, from my initial inquiries to the actual car purchase, and never pushy. She followed up on everything I asked, ensured I understood every aspect of the car before I left the lot, and has continued to be helpful even post-purchase. I predict that Ashley is going to be a leader in this industry and have already recommended her to other colleagues and friends. Thank you Ashley!
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June 2023 by Jordan Klebanoff
I am not usually one to write reviews but I felt compelled after the incredible experience I had at Audi Wynnewood leasing my new car. I have never had such an easy and pleasurable car leasing experience but the service I received I felt should be shared. I would highly recommend working with Diana Nguyen if anyone is looking for an easy and efficient time getting in to a new Audi.
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June 2023 by Sile A
The worst car buying experience I have ever had, I paid the car in cash too. As the other reviews, prior to the purchase being finalized the dealer is attentive and communication is good, but once the deal is done, they do not respond to emails or phone calls., It's been 2 months since they cancelled the extended warranty I asked to cancel and I have yet to receive the refund, as well as waiting on the title and registration. Do yourself a favor KEEP AWAY from this place.
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June 2023 by Vickie A.
Recently purchased an Audi Q3 from this dealership and cannot recommend Ashley Scott highly enough! Ashley is by far the most knowledgeable and professional car salesman I have ever met. She was extremely helpful throughout the entire process, from my initial inquiries to the actual car purchase, and never pushy. She followed up on everything I asked, ensured I understood every aspect of the car before I left the lot, and has continued to be helpful even post-purchase. I predict that Ashley is going to be a leader in this industry and have already recommended her to other colleagues and friends. Thank you Ashley!
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May 2023 by James Valenza
Great dealership and even better people. I worked with Emilio in sales and Jason in finance. Both made my experience very enjoyable and simple. I have been looking for a new car for a few months and wish I had started at Audi Wynnewood.Emilio is a class act and has changed the way I view purchasing a car. I will be back to work with these great people again.Amazing selection of cars and a 1st class experience.Thank you!
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May 2023 by Brenda K
Highly recommend this dealership. Emilio S. got me a very good deal on my used 2020 SQ5. Everything that was promised was delivered. He was very communicative, knowledgeable, honest and personable. Couldn’t be happier with my SQ5. There was even a big red bow on the car. Thank you EMILIO & Audi Wynnewood.
