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March 2024 by Sheldon Green
Great service and great prices...!
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March 2024 by Bobby Weatherbee
I was sold tires that i did not ask for, I was quoted 1,300 00 and wind up paying 0ver 1,600 00 dollars for the tires the sales person informed me that the tires that was quoted was no longer available so i was charge for the more expensive tires. also I was told that I needed a oil change when i had just had my oil change .
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February 2024 by Rich Moc
This place is terrible my wife had to tow her car there to get her tire replaced. Mechanic tried to tell us all tires were bold and we need to replace all of them. There was no way it was bold we just passed inspection. So I asked him to just replace one that was needed he told us no we need to replace all 4 or none at all. So we just towed it down the street to lower Merion they told us the tires were 6/12 2 being falling. They just replaced the tire and we went on our way.
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February 2024 by Veronica K.
I'm quite angry about what happened to me at this location. I've been on the fence about Firestone as a brand for a long time. I like that they have convenient hours and that you can schedule appointments online with ease, but these are the only two real positives about this company. That being said, I made an appointment for my inspection and was able to do so easily. I've been to Firestone, both this location and others, many times before. I was last here in October 2023 (which is important*) when I had my front passenger side tire replaced. At that time there were no issues and I was happy with the service. Anyway, back to present day, I had dropped my car off and got a call a few hours later telling me that not only was every single tire on my car completely shot, but they were also all the wrong size? Reminder: I had just bought a tire *from them* less than 4 months before. The back tires on my car were purchased elsewhere in November 2022. You're telling me all these tires that are less than 15 months old are "shot"? What?? I work from home so I don't put any sort of serious miles on my car, so there is NO WAY that is possible. Not only that but how are they the wrong size? I've taken this car to other locations, including the dealership, and not one other mechanic has ever said anything remotely like that. I'm furious with this company. Either they're blatantly lying to me about the state of my tires (likely) or they sold me a defective piece of equipment when they put a wrong size tire on my car only four months ago. The former is unacceptable and the latter is shameful! They quoted me nearly 3K just to pass inspection. I'm sorry, but I am not replacing perfectly good tires that are less than 2 years old. I will be taking my car elsewhere for service and I will never use this location again. Over the years I have given Firestone a lot of business and paid them in the thousands altogether, but that will stop today. I paid $80 just to be lied to, what a rip off! Stay far, far away not just from this location but Firestone in general.
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February 2024 by Yonah Gross
I was happy with the speed of service.I was very upset when I brought my car to the mechanic a few days later who pointed out that much of the work wasn't necessary. We plan to ask for some of our money back.
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January 2024 by Arvind V.
I strongly advise against choosing Firestone at Wynnewood. Despite being a customer for the past 6 years, my recent experiences have been consistently dreadful: They can't seem to get even a basic oil change right. During an oil change, the low oil pressure light immediately illuminated upon starting the car for pickup. On another occasion, an oil change was performed, but the drain plug was not properly secured. This resulted in oil leaks on my driveway. My most recent experience was with a flat tire. The tech called me and said they couldn't repair it due to a tear in the sidewall and needed a replacement. My request to replace just defective tire was denied. The individual on the phone insisted on changing all 4 tires without a valid reason and displayed a curt and condescending attitude. In his words, "If you don't want to change all 4, come and pick up your keys." That's exactly what I did; I had my car hauled to Lower Merion Tire and Auto Service and had a great experience. The overall quality of service at this establishment is on a downward spiral. It's unclear whether the issue lies with the management or a deficiency in the training of their technicians. Consider alternatives for your automotive needs.
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December 2023 by Zak Borrelli
AVOID this Firestone location! My girlfriend brought her her car in for inspection, they claimed she needed new break pads +rotors and would not pass inspection without them. They even claimed the brake pads were at 2mm which was incorrect.They quoted her more than $700 for this type of work. We kindly asked them not to do anything further with the vehicle.She brought her car to a different location for inspection and had no issues.
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December 2023 by Andrew Trentacoste
For nearly 20 years, this was our go to place for all regular and necessary car maintenance. They must’ve changed management. Bc now, no matter what you go in for, you get a very hard sell for things that are “wrong” with your car. The dude might even try to give you the car back with a dire warning about how they won’t touch it yada yada. Don’t fall for it! Do not trust their statements about what your car needs! Go elsewhere. One of my adult kids recently forgot my advice to NOT go there. Went for an inspection on a Honda with less than 45k miles- one that had recently been fully checked out by a mechanic. Left upset after being told how her car was unsafe, needed this and that, etc. None of which was true. Took it across the street. Car inspected with no problems. YMMV of course, but you’ve been warned.
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December 2023 by Farrakh Aziz
Unnecerry waitHave to come 5 times to fix my flare run TyreEvan I have a guarantee on it , they wants to repair it even 5 times then they decided to replace the TyreI have to make a appointment first which was 2 days later and then 2-3 hours to wait every timeService person on reception was good and very helpful
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December 2023 by Robert P.
I would not take my car to Firestone ever again. Non responsive and not honest. They will lie to your face and keep your car longer than necessary.
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September 2023 by Steve
Took my car there for them to patch a flat tire, upon picking up my car they told me the control arm was leaking grease and would be $1100 to fix. I told them to hold off on doing that.I took the car to the dealer to have them do the work and dealer told me there is nothing wrong with the control arm or alignment.Nice work Firestone, you just lost a customer.
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September 2023 by Jennifer Balzarano
I needed my car inspected and it was coming down to the last minute. My schedule is crazy. I happened to have a Sunday afternoon free so, I called this location and asked if they could do an inspection. I went in at 11:30am and they called me at 4pm to have me pick up my car. Amazing service at a moments notice when I was in need. They were super busy and still managed to squeeze me in on a Sunday. Thank you so much!!
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September 2023 by Stephen D
Took my car there for them to patch a flat tire, upon picking up my car they told me the control arm was leaking grease and would be $1100 to fix. I told them to hold off on doing that.I took the car to the dealer to have them do the work and dealer told me there is nothing wrong with the control arm or alignment.Nice work Firestone, you just lost a customer.
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September 2023 by Alex Scott
I've used Firestone in the past most recently early summer. Currently having condenser drain issues on AC which had several years ago and Firestone in Florida was able to resolve in minutes. At this location I called ahead and they said they could do it and when I came in they said I'd have to leave it. Giving no indication prior that they might have time constraints and labor constraints. It would have been nice if they had told me in advance potential time constraints, and at which point I could have come first thing in the morning.
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September 2023 by Kristin
I'm always impressed at the great customer service. I've never felt anyone here push for unnecessary repairs. Really appreciate that!
