-
March 2022 by Vicki B
There is a lot of waiting involved. I just called now and spoke to a man who was too busy to take care of a small item that needed phone service but enough time to argue with me about how busy he was rather than take down the information he could have handled later...not acceptable customer service. Not the best location to get service. Exasperating.
-
March 2022 by Dorothy Benson
The service is great but a little bit slow.
-
February 2022 by Syed Rizvi
Excellent staff, friendly knowledgeable. Especially Ms. Blugachaski
-
August 2020 by Logan Joseph
Great customer service! All staff has been very helpful and kind!
-
June 2020 by Salem Assiri
Very bad customer service from Rhianna!! She doubted me as a customer and refuse to complete transfer to my other bank account for no clear reason. so disrespectful way of treating customer.
-
March 2020 by Big K.
People Beware !! Worst bank ever . Patrica dorfman terrible manager don't answer the phone and don't return phone calls . Leave those banks they are unprofessional same trash like M&t bank . Wsfs and the small will stay small and hope they will go bankrupt because of cheating customers! 926 Montgomery Ave. Narberth, PA 19072
-
March 2020 by Peter Le
When I come to a local branch, agent offer me to open the credit card; then it keeps felling on auto payment and charge late fee that double my payment. Moreover, I can’t see any balance or left payment from my previous payment to twice payment late. When I come to this branch with my issue, the guy tell me that I have to request and fill our a form for auto payment. I never heard this when you offer credit card or from other credit card companies. When I need your help to track my issues, he told me to call the number on the card; so what do I come to a local branch for?
-
January 2020 by Fatima Hasan
This PNC has the best staff. Always eager to assist you with knowledgeable information. I like their hours because i can make it there after work. I have a small business that I have had for over 20 years, and I must admit that out of all the banks I have banked at over the years PNC are more business friendly. I also have a personal account as well. This branch is top with customer service.
-
August 2019 by BDiamondz Horizons
Ms. Moji was very nice to me at the PNC Bank branch. Fast delivery of new card, services and updated me on available credit card information. Thank you??.
-
April 2019 by Dylan Frendt
This used to be a really incredible place to stop and bank: friendly staff, positive atmosphere, great management. The new manager is a stickler for sticking you with fees, unwavering in her commitment to provide exceptionally lousy customer service, and indifferent to any customer feedback. It seems that she was placed at this branch due to the previous manager's courtesy to customers (please read: not sticking them with fees and attempting to strong arm folks into services that they don't need). Sad decline. Money isn't everything. I have decided to take my banking business (I have been with PNC since my first week of college) elsewhere.
-
April 2019 by Ras cutey
Ms. Moji was very nice to me at the PNC Bank branch. Fast delivery of new card, services and updated me on available credit card information. Thank youðŸ™ðŸ˜ƒ.
-
February 2017 by Zhang Anni
Employees are very friendly and helpful!!!
-
May 2016 by John carey
Teller was rude and declined to cash my check saying it was over limit. When I cashed one the day before for more $...he judged my appearance because I work for a living! He didn't even try to verify the check
-
June 2014 by Eric Bruning
Great weekend hours and a friendly and knowledgeable staff. Recently switched from Santander to PNC and have been extremely pleased. Keep up the great customer service, PNC!
