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March 2024 by R L
Took my amazon return here, fast and nice staff.
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March 2024 by Gail Randall
I went to this store to mail an envelope to Aruba. The man who waited on me told me I needed a postal code to do this. I told him Aruba did not have postal codes. He kept repeating "I need a postal code." I know mail is sent via UPS from the USA however, he couldn't help me and proceeded to answer a phone. I didn't debate this with him because upon seeing his attitude, I made up my mind to go across the street to Fedex where the attitudes are much more professional and the people who work there are willing to help. This was the 2nd time I encountered a negative attitude at this UPS location.
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February 2024 by David L.
The line is long, which is ok by itself. But the man at the counter was totally unhelpful. He couldn't or wouldn't tell me when he would get more shipping boxes in stock. He just stood there looking at me like I was stupid and waiting for me to leave. Sure he probably had a long and busy day but sadly this is typical service at UPS stores in general. If I had a choice, I'd use FedEx. But the corporate account probably just uses UPS because it's the cheapest option for them.
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February 2024 by Lauri Jacobs
Very helpful and friendly service
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January 2024 by Gwendolyn Walker
Customer service
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January 2024 by Zoe Davis
Everyone was so friendly and helpful! Made shipping packages so easy
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January 2024 by Tamara C
This is a cheerful group of people who work as a team! It is always a pleasure to go there.
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December 2023 by Patrick
I returned a large Christmas tree and the young man who work the counter came outside and took the tree. The staff inside was super helpful. Thank you!
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December 2023 by Joe Sclafani
They exude such a positive energy every time I go in. A recent example: Michelle’s Notary service was perfect: patient, thorough and pleasant. She even pulled in other employees as witnesses as needed.
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December 2023 by Cindy Rothman
Very friendly and helpful
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December 2023 by Dave Ruhlman
Excellent drop off. I had a prepaid item and was expecting an attitude since it wasn't really any revenue for the location. However, the lady with the bright hair couldn't have been more helpful and polite.
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December 2023 by elena emas
Kind, courteous service, fast and efficient
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November 2023 by Ikeila
called into the store to speak with the guy who helped me ship my electrónics. A young lady named Sianni answered the phone. I proceeded to explain to her why I was calling and before I could get it out, she gave me a response that indicated she didn't listen fully.. So I tried explaining again. She cut me off. I began again and she cut me off again. She was rude from the time she said Hello. I asked for the manager who was nice upon meeting him when I visited the store so I'm shocked at how his employee treats customers.She responded "He's not available and won't be coming in."I ended this conversation by asking her name and telling her to have a nice day, She hung up in my ear.As a customer - I'm totally appaulled by her behavior which gives UPS a negative reputation. I hope UPS offers Customer Service training because with that attitude, she'll destroy your reputation.
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November 2023 by David Oliverbuck
Scott.H is my quite cool brother you know? he is very patient and help me to send first job apply? (EAD) to USCIS much appreciate:)
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November 2023 by Steven chiunlin Liu
The lady is very professional