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July 2024 by Lisa Hartman
Updated 7/2/24 - NIGHTMARE! Someone else’s lab order was tested against my blood samples. It took four days to get results that should have taken two. When I finally received the lab report it was for totally different tests than my lab order, which was for a chronic cough. I had to cancel travel plans and go to my regular doctor’s lab to get more blood samples taken and have the correct tests administered.
6/17/24- Jeanette was very kind and helpful. I came in from out of town with an electronic lab order. It took some time but we figured out how to get it uploaded in the system. She was gentle taking my blood - four tubes and virtually painless.
Thank you, Jeanette!
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June 2024 by Shawn Baker
This place is the worse blood lab that I have ever been in customer service was terrible it took a few hours to get done and if you don’t have people to do the job then you should close the business the lady behind the fest didn’t even get up to help the other employees that was terrible
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May 2024 by Nathali Marchini
Worst Customer service experience ever!!!
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March 2024 by Emely Tavarez
The lady’s that work there really hate their job, had horrible attitudes. Lacking customer service skills for sure. I went there for lab work for my job and I overheard the lady with tattoos say why do they even come here to do this stupid exam why don’t they go to patient first. She was really rough drawing my blood left me bruises. I had these bruises now for like 2 weeks
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January 2024 by MarkyB
230 appt. "Internets down" .. for some reason I don't believe her. Garbage location.
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January 2024 by Laura Arnold
Terrible service! The lab tech had terrible communication skills and looked very unprofessional and dirty!
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December 2023 by Suzanne Karow
Talk about rocking a one-woman lab! I was the fourth person in line at 6:45 AM. She arrived and opened on-time. I got checked in and sat in the waiting room while four more people arrived and checked into the kiosk. At 7:20 I was beginning to believe she was the only one that showed up to work today since the first gentleman was still sitting and waiting to get stuck. To my surprise, she then left the reception desk and went into the room to collect patients samples! She is the phlebotomist! This poor woman is doing the job of two people All by herself! She deserves a raise, especially when you got to deal with cranky people who have been fasting for these labs! She kept a professional and friendly attitude. I wish I had gotten her name.
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December 2023 by Heather Hoefer
Been here a few times for bloodwork and haven't had any problems. The location is convenient enough and checking in is a breeze. Walk-in's are allowed, it says it on the website and in the emails that I get. I would make an appointment but there are usually never time slots available in the early morning so I choose to walk-in at opening time. It's always been a different phlebotomist when I've been there. At my most recent visit it was with Crystal I believe (one with piercings). She seemed very kind and careful, I barely felt the needle go in. For anyone that plans to stop in for drug screening, the hours for that are different (8:00-11:00am). There was a guy that arrived after me that was told to come back later because it wasn't 8:00am yet.
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November 2023 by Alejandra Maila
This place needs to get it together
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November 2023 by Kelly Hoffman (whataslacker)
I haven’t had an issue in the past other than the fact it was hard to find the first time I came here. But this place apparently has a high turn over and you rarely have the same tech twice.I had blood drawn twice this month and had the same tech twice now. First time it was okay for the most part. A little rough but nothing I couldn’t handle.This time was horrible. She was on the phone (she had it on speaker so I heard the entire conversation). She was obviously more concerned about her child at daycare than doing her job. And I get that. But step away from the job and take care of your family and yourself. Let someone else do the work. She rammed the needle into me. Was moving it around the enitre time blood was being drawn. Then yanked it out so quickly the pain was so intense. I have never been hurt like this having blood drawn. The entire procedure was a total wreck. One that I unfortunately now have to feel the rest of the day. It is over an hour since this happened and I still cannot use my right arm. How am I going to do my work now? All because she didn’t step away to deal with personal issues I have to suffer with pain shooting down my forearm and lose a days pay.
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November 2023 by Marke Wismer
On 11/15 I was told that this location accepts walk-ins. I went online and checked the hours. I went at my lunchtime only to find out they are closed for lunch. This needs to be posted online!! I went back 2 hours later and found out they do not accept walk-ins. I scheduled an appointment for 9:45 the next day. I specifically selected the option for Pre-Employment Drug Testing.I arrived at 9:30 on 11/16 and clicked on the link to check-in. The webpage that I was directed to said that it was "Processing" my request. After several minutes, I went inside. A woman in there said that the internet in the area has been down for days, which is why my appointment would load. That is INCORRECT. The internet is fine in the area. How would she know what ISP I was using anyway?? She very rudely asked me what I was there for. She told me that their system for Drug Testing has been down for a week and they can't help me. Why was it an option when I scheduled the appointment??? Why didn't someone contact me to tell me that they couldn't help me??I wouldn't use LabCorp again if my life depended on it. The staff is incompetent and rude.
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October 2023 by Wilkin Diaz
Was in and out within 20 mins staff was friendly and fast despite having one person working she was very fast! the self check in kiosk machine was a plus for easy check in as well.
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July 2023 by Stacey Porter
Very friendly and efficient staff!
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June 2023 by Olivea Watson
I took my 14 year old daughter to get her bloodwork done and she was really nervous about it going in. First off, our appointment was for 1:30 and we were 10 minutes early and we didn't get our actual blood taken until 1:50. He took his time putting all her info into the computer and when I asked he told me to be quiet and we were making him nervous. Then when he took her bloodwork he grabbed her arm aggressively and squeezed it tightly, overly tightly. In the moment, I just wanted my daughter to stay calm and the whole situation was so awful. she is now terrified to ever go back and we will never go back there. I wish I knew the man's name that took her blood, he should be doing something else with his life and not anything around children.
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May 2023 by Deborah G.
Have been taking my mother here for 3 years and the staff is always friendly, very professional and competent and we have never had to wait more than 5 minutes, if that.
