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January 2024 by Catherine Woynarowski
Knowledgeable, thorough and efficient service
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December 2023 by name
The lady that examined my son's eyes was impatient and intimidating. She told my son if u don't open your eyes or keep your head still we have to cancel the appt. This was 5 min into the examination. Why couldn't she be more patient with a child? I took an Uber to this appt and to hear that really upset me. They had to get someone else to do his exam because she couldn't get it right. His glasses were ready for pick up and I didn't even want to go get them because I didn't want to see her. I won't be going back.
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December 2023 by Will Ramos
I ordered new glasses and was notified they had arrived and so I went to pick them up only to learn the glasses were not the correct frames I purchased. No bueno. Needless to say I was extremely disappointed and will not be returning to this location
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December 2023 by Kimberly McGarvey
The eye wear consultant was great! Helpful, efficient
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October 2023 by Kevin Stokes
They were closed at 6 pm on a Saturday. I drove 45 minutes to find out they weren't open.
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August 2023 by nicole griesing
First time coming to lens craftersOn second floorHave awesome employees
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July 2023 by barbara helwig
Outstanding staff at this store. They were friendly and very knowledgeable. And ready to help with any question you could ask.
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June 2023 by Andrew Young
Repaired my eyeglasses quickly. Pleasant staff eager to help.
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May 2023 by Karen Pennsylvania
Matt (the store Manager in the Wyomissing PA Berkshire store) was so kind and fixed my glasses, the screws fell out. He was so kind and didn't have to help me. Thank you for being open today and so pleasant. Please see Matt or any college at LensCrafters in the Berkshire Mall. ? 10 STARS. Stay in the area please. I'm a customer now. Awesome. ?
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March 2023 by tyler hiester
Good experience with friendly staff and a lot of different frames for glasses.
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February 2023 by Ali Lee
Everyone I encountered was super friendly! I was seen right away, moved through the exam quickly, and then the store manager helped me pick the perfect glasses. Excellent experience from start to finish, highly recommend!
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February 2023 by robert morgalo
Excellent and courteous customer service. I came back to fix my glasses today. Martin was very helpful and professional. I highly recommend
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February 2023 by Pablo Torres
First time getting glasses. The staff was great from start to finish. Smoothest exam ever. They made me feel very comfortable and I appreciate that alot.Thanks
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January 2023 by Mary Lou Steffy
Everyone was very knowledgeable and helpful from checking in to my exam and picking out my glasses. They were great and I'll never go anywhere else again.
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December 2022 by Reinaldo Agosto
Kristin was very kind and knowledgeable. Went above and beyond what her job requiered her to do. Will be back again soon do to this experience you guys are very fortunate to have her on your team keep her in mine for a raise.
