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November 2023 by HENRY ADAM
Sleep expert was highly experienced and made deciding on what we needed a pleasurable experience. It wasn't just about a mattress it was about making sure we knew all options . I'm glad he took the time to get us exactly what we needed!! Really looking forward to the delivery and enjoying our new bed! The Black Friday deals made it even better!
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November 2023 by Kelly Watson
We purchased our new mattress from Philip at Mattress Firm in Wyomissing, PA. He listened to our needs and answered all our questions. We never felt rushed and came away informed about the choices available. Happy to say we purchased a new mattress and are looking forward to a good night's sleep. Thank you, Philip!
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November 2023 by Danny Bellofiore
Phillip was a delight to work with. He was alone when we arrived, had three distinct groups of people and two phone calls, and managed it all like a true professional. We couldn't be happier with our purchase, and it's all thanks to Philip's attentiveness and care during our visit.
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November 2023 by maria Wright
My husband is a veteran and they would not offer him a veteran discount , or any discount for that matter , sales people should work with repeat customers in my opinion! I went to three different mattress firm stores and the sales persons were not very helpful in my opinion , I settled on a nectar mattress from this store doing my own research . I hope this mattress is as good and comfortable as the mattress I purchased 4 years ago .
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November 2023 by Jane Lubahn
The salesman was very pleasant without being rude or pushy. The sales room was very clean and organized. We ended up buying a mattress in a box, not knowing exactly what to expect we were pleasantly surprised that it fit perfect and very happy with the sale. Kudos to the sales man !!!
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November 2023 by Debbie Monaghan
Philip took a lot of time to explain the differences in all of the different kinds of mattress. He was extremely thorough and very knowledgeable. He helped us make an informed decision when purchasing our bed.
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November 2023 by Sarah Reedy
Philip was very knowledgeable and brought up things we had thought of.He showed us options at different price levels and helped us make a great decision for my mother! Thank you!
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September 2023 by Cameron Griffey
I have never been into a mattress store before, today I came into mattress firm to browse mattresses. Ended up buying a queen mattress with a 10 year warranty! Thank you Carlos! Give that man a raise and a copy of Mario kart 8.
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September 2023 by Jason Grim
Our salesman, Phil was the best. Don’t do this on your own, don’t order online. Go to your local store. If you’re in berks county PA or nearby, go to the Wyomissing store. If Phil is there, just listen up and let him show you the way. You’ll find a better way forward and a great buying experience.
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August 2023 by jamie chmielowski
We had a great experience picking out a new mattress. Carlos was very knowledgeable and personable. Would absolutely recommend!
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August 2023 by Shelly
Phil is spectacular. Stopped in for a pillow and learned how to use my adjustable base that I already have at home. 10/10 recommend
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July 2023 by Austin McKale
Stephan knows his mattresses and materials. He was very knowledgeable and helpful in going through the process of selecting the right one, with a touch of compassion and fairness in his tone. Awesome gentleman. Thank you ?
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July 2023 by Theresa Witman
Philip was very knowledgeable. Helped make informed decision on my mattress purchase.
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June 2023 by Bryan Hambly
Original salesman, Carlos, was fantastic. He was very personable, while being helpful and knowledgeable about all the mattresses. At the same time he was laid back while we tested mattresses. Was not pushy at all and made us feel very comfortable. New salesman today was not nearly as personable. Whiel he clearly knew his information, he seemed to have an attitude and was condescending when talking to me to close the sale. Not a fan of this gentleman at all. If not for the first salesman, I would not have made my ourchase.
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June 2023 by Caryle Cameron
Phil at mattress firm was so knowledgeable and helpful as we bought our new mattress. We went in with an idea of what we thought we wanted and it turned out that was not a comfortable one at all.Phil was like "trust the process" as he had us try a few different kinds. We are so appreciative for all of his help!We will definitely refer others!We went back due to a factory defect. Phil again helped us. He was so patient with us picking out a different mattress. Phil is a GREAT asset to mattress firm !!
