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December 2023 by CreativeVision Marketing
My fiancé and I recently visited Mattress Warehouse in Wyomissing, PA, following extensive research into mattresses. Our experience was greatly enhanced by Dorian, the store manager. His approach was professional and insightful, especially with the use of an AI bed study, which was a unique and effective tool in our decision-making process. Dorian helped us find the perfect bed that suited both our needs, as well as pillows that complemented our choice. The entire experience was personalized and attentive. We're excited about our purchase and plan to provide an update in a few months on our satisfaction with the products.
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December 2023 by Jim Rossi
Greg knew his stuff. Store had a good selection and good prices.
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July 2023 by Kristen
Poor experience. Wasted $650 on a mattress that isn’t right for our needs due to our salesperson failing to inform us properly or fit us with a mattress that suits our sleep positions. We sleep on our couch instead of the brand new mattress as it causes us horrible back pain. We went to mattress warehouse and they suggested we buy a new mattress and they would give us free shipping. My warning, go somewhere where they will be happy to have your business and properly inform you about the mattress and listen to your needs the first time!
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July 2023 by Krissy
Poor experience. Wasted $650 on a mattress that isn’t right for our needs due to our salesperson failing to inform us properly or fit us with a mattress that suits our sleep positions. We sleep on our couch instead of the brand new mattress as it causes us horrible back pain. We went to mattress warehouse and they suggested we buy a new mattress and they would give us free shipping. My warning, go somewhere where they will be happy to have your business and properly inform you about the mattress and listen to your needs the first time!
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June 2023 by Victoria Sayers
Stephen was awesome he explained everything. I got the mattress I wanted. And a good price for it . Thank you Stephen. ???
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June 2023 by KyFrey18
Stephan was so nice he helped picked a good bed for me and my husband thank you again
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May 2023 by Margaux Azzanesi
Stephan was very nice and knowledgeable. He also showed patience with my children.
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February 2023 by Ashley Maack
Len is very thorough and knowledgeable. I had a king size mattress that would not fit up the staircase during delivery. Len replaced everything in queen and delivered the next day. Great customer service!
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December 2022 by Chris Rubright
We’ve had quality issues from Beautyrest & Serta. The Mattress Warehouse team have been awesome making sure we were happy helping us pick out a Serta hybrid. We had to pay upgrade charges but weren’t charged delivery or pick up fees. Kudos to Pete, Dorian & Greg, hopefully 3rd times the charm.
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November 2022 by Miss T.
They had a large selection of mattresses but the one employee that was working that day acted like he could not care less that we were in the store. No one else was there. We were in the parking lot for an hour beforehand narrowing down our options online and saw no one else go in or out. So it's not like he was busy. He didn't greet us. We had to go to all the way to the back of the store where he was sitting and ask for assistance. He said all the mattresses were the same. We didn't want to spend a lot and asked about specials and sales. He showed us ONE mattress that was on sale. After pulling more teeth and telling him about some of the sales we'd seen online, he reluctantly showed us two more...just 2 more. Maybe he didn't like that we pointed out that the mattress construction and warranties were not all the same. He had a sour face the entire time. Since this was going no where fast, we decided to purchase one that seemed like a good deal. The sales associate kept his sour face the entire time we regret having given him a sale that day especially since the mattress that they delivered sinks in on one corner as if a thousand people have sat on that corner. Did they give us the floor model? I don't even want to know!
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November 2022 by Diana Phillips
Dorian was super cool, knowledgeable and patient. Kuddos for having such great employee
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September 2022 by Renee Miller
Len was very helpful and attentive, even while helping another customer in addition to myself. The whole process was very easy with no pressure. My new mattress was delivered the next day right at the start of the delivery window by two very nice and neat delivery persons.
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July 2022 by Eric Ratzel
Me and my wife were assisted by Len, who was a fantastic aid in finding our new mattress. There were plenty of options covering a wide price range, and it wasn't long before we found a high quality yet affordable mattress that we both loved. Very professional and helpful service, this should be the go-to place for any local mattress needs!
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July 2022 by Jimmy Figura
I had a great experience at this place. Lenny was really great he gave me an amazing deal on a new mattress. If your in need of a new mattress this is the place to go!!
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June 2022 by Suzy Lysczek
We had a great experience shopping for a new mattress. Len was extremely helpful and guided us in the right direction. Very happy with service and delivery.
