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March 2024 by khozeboy
The establishment provides exceptional service in the procurement of eyeglasses. I arrived and was promptly accommodated with an appointment within twenty minutes. The ambiance is remarkable, and the vision team demonstrated patience and thoroughness. I express my gratitude to all who assisted me today. I eagerly anticipate future interactions with your esteemed organization. Special thank you to Doctor Brewer, Jason, Barb and Lisa
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March 2024 by Nick litrenta
Barb is the best!!! She is A+. Always goes above and beyond.Further - we had a family member pass away not only did Barb read the obituary and know it was one of her customers. She passed along her condolences. This is customer service.
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February 2024 by Rydiah Rho
I’m actually very upset after the phone call I just had with the receptionist who was a male by the name of Chris I called to schedule an appointment with my job insurance and when I told him my insurance he asked was it through my welfare which I am not on that and then asked if I had diabetes which he explained why he asked that so that makes since but that first comment made me feel so racially discriminated against I just told him I’m going to find another provider. My feelings are so hurt and I wouldn’t recommend this place for any minorities or people of color. He also said he doesn’t have appointments until the 24th of February and I’m actually considering contacting a lawyer about this and then when I pressed the issue about the 24th being too far he asked about tomorrow. I can’t believe this is happening in this day and age I’m so upset and sad about this. I have never experienced this before
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January 2024 by Becky Salerno
I had the best experience ever at Pearle Vision!! Everyone was so helpful especially Barb Shuker. She helped me find the perfect glasses for my face and made me feel so comfortable. The hest glasses experience i wver had !!!
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January 2024 by Ashley Gluck
Barb is amazing, always helps me find a perfect pair of glasses. highly recommend
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January 2024 by wendy deswert
Everyone at Pearle Vision was very kind and professional. They were patient with me as I tried on many types and varieties of glasses.
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January 2024 by Bailey Bowman
Have been coming here for years and always have the best experience. The staff is so pleasant and helpful. Barb always gets me the best deals on glasses/contacts and goes above and beyond to take care of me! Highly recommend.
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December 2023 by Valerie
So many other places to go but this place is personable. I like the one on one care especially Chris who is very knowledgeable and patient. The eye doctor could be a little bit more outspoken but other than that I very satisfied. Thank you to staff for making me feel like important. The selection is good and the prices are reasonable.
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December 2023 by Krissy
The female receptionist/eye tech named Kirsten is very unprofessional. While waiting to be seen by the doctor, I overheard her loudly gossiping about myself and the other customers to her male coworker. I felt like I was back in high school. Further, she conducted my eye exam and when I asked questions about the process (since I never had one before) she acted as if I was a burden.The doctor was great.
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October 2023 by Chuck Lake
We have been going to this Pearle Vision for years and will keep coming back. They have a friendly staff and a great frame selection. Speaking of frame selection... you MUST get Barb to help you pick out frames. Picking your own frames would be like going to Ollivander's Wand Shop and wandering around and randomly opening boxes and testing wands. Trust the master... you won't be disappointed... she is truly gifted and is just an amazing lady.
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May 2023 by Marianne Franken
Everything about this provider was professional and seamless. They were honest in telling me that my vision had changed only slightly so I really did not need new glasses. They were truly just checking for any changes in my vision. They weren't there just to make money by selling me new glasses I didn't need. However, after having the same frames for 2 years it was time for a new look. The gentleman I worked with was super helpful in not only choosing what wasbneeded such as photogray, blue light and other add on options but was very helpful in finding new frames. That's the hardest part as it is hard to decide without help. They spent as much time as I needed and never made me feel rushed. I would recommend to them to anyone and everyone.
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April 2023 by greg repa
Always get the full attention and care when I go in. They explain everything well and make me feel confident in my choice of glasses.
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April 2023 by Gerald Sarge
My glasses were ordered incorrectly and was told I had to wait an additional week for them. No one called me I had to call them.i feel.i deserve some type of compensation
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March 2023 by Brenda Degler
They were very friendly and very helpful. They help you get the biggest bang for your buck.The lady that fit my glasses is a real sweetheart.Highly recommend.
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February 2023 by Elaine “Smoke” Smulktis
The employees at pearle vision, at the Shoppes at Wyomissing,Reading, Pa. Were all extremely polite, happy, helpful, pleasant people. They gave you space to look around, but if you had a question, they were ready and willing to help. I would recommend this particular Pearle Vision to everyone and anyone who would ask me. Barbara and her associate were very truthful about your choice of glasses. " Yes, they look nice on you, No, they do nothing for you " I liked that, because choosing eye glasses is a very hard and personal thing. Pearle Vision should be very proud to have this group of employees representing their company. They nailed it. Elaine Smulktis.
