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June 2024 by Tori Bell
Kevin in grooming does such a good job 10/10 i recommend him to everyone
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June 2024 by Cory Pannebecker
Very clean, staff was non existent
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May 2024 by Joshua Heiser
Had to ask for help in the fish department, and then told there should be two workers there. Easily paged. Once there, was very informative information on what I wanted. Strongly advised me to NOT purchase what I wanted because I didn't currently have the right set up. Which is fine. And I agreed. No kittens. Not much of a selection for aquatic turtles. All aquatic plants were in small bags. Which is mainly for small tanks. After obtaining my fish, had to sign up for the card, because I knew I'd be back. So, mixed feelings for my visit. Maybe next time, there will be more smiles and less condescending attitude.
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May 2024 by Sarah Fick
Nice, clean, professional, friendly to you and your pet!
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April 2024 by Ron Maur'er
Adopted a kitty. They had what I needed.
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April 2024 by Brinda M.
I used to go there only because of the convenience of being close to my home but it's not really worth compromising care for convenience . The groomers generally lack the compassion and kindness one expects in a profession like theirs ( I say this as a physician ) . not sure if they are overworked but nevertheless, attending to animals requires a certain amount of inner compassion which I don't see in them . They also manipulate every reason to cancel my appointments often . either saying 10 mins late , groomer has another appointment coming up in 1 hr etc . Today I was on time but had to wait outside as another big dog was getting checked in . I waited 5 mins and peaked in and the other dog gor restless / agitated and my little cavachon got freaked out and after a peak , I stayed out to avoid chaos . one staff saw me enter .It was a solid 8mins before I re-entered . It's a part tranparent/ translucent glass door and several staff saw me waiting outside but when I finally went in after the big dog got checked in , they refused to check in my pet saying I was late ! so much for being considerate. Like that was not enough , the staff tried to validate her decision saying she knew when the big dog got agitated ( that was not even until I checked about 5 mins after waiting to see if the other dog was checked in ) . They pulled the last straw !! very frustrated and disappointed customer ..feeling let down despite being considerate.. if you can , take your pet elsewhere !
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February 2024 by Nancy Mcnally
Good prices. Also very well stocked with a range of items for all sorts of critters.But beware, it's the kind of store you go to for one item and come out with ten!YOU know what ima talkin bout.
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December 2023 by Jeff Ricketts
Wide selection of food and toys
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November 2023 by Pennsylvania Dual Sport
Friendly staff. Cleans up my pee and poop promptly
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October 2023 by Tim Reinhold
Helpful and friendly staff!
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October 2023 by Ricky Young
Nice store
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August 2023 by Mark Kofroth Jr
Big store and a good selection for animals !!!
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August 2023 by Gabriela A.
i never had a problem with the store itself, in fact, i have bought a crate and many other things for my shihpoo. i adopted my shihpoo in december and he has separation anxiety but is very friendly to other people and also to all dogs. i made that known when i went to get him groomed. i normally go to petco but i decided to try out pet smart. i brought in my dog and the lady who did my dog was very kind at the beginning and gentle to my dog. when i picked him up, his haircut was horrible. not only was his haircut bad but his nails were cut unevenly and were horribly sharp (i had to file them all the way down at home). she also complained to me about how much he was moving and how anxious he was but she didn't give him the time that was necessary to relax and calm down. i'm not going to put the groomers name because she was very kind. but psa to groomers, if you can't handle a small dog or a dog with PTSD, etc, make that know so us small dog owners know who to book with. 2 starts because i genuinely like the staff at the store but the groomers need more training.
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July 2023 by Garland Palmer
My number place for dog and cat food. Everything is always in stock, and the store is very clean.
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July 2023 by Jim
Found a KISS shirt for our pup
