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May 2024 by O T
No one answers the calls. This has been a constant problem.
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April 2024 by Q Velez
Rite Aid on State Hill Rd. Is your one stop for everything! An entire isle 75% off!!! Front counter Sue is the nicest associate any store/customer could ask for! The pharmacy staff have always been friendly and patience.
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February 2024 by Rob T
The Pharmacy is horrendous. The staff are rude and make you feel like you are a pure nuisance when picking up a Rx.My wife and son have had the same experience and we won’t be going back. For a company that is closing stores right and left maybe they should do a better job w respecting the consumer and actually provide customer service.
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February 2024 by Laura Mcneil
Always full stock
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February 2024 by Alex A.
I've been calling for 2 days they don't answer the phone. The last time I went there to pick up a medication that was ready, it took about 25 minutes and there was only one person in front of me. Please, save yourself the time and frustration, go anywhere else.
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February 2024 by Maria V. Ramos
Why is it so hard to get someone to answer the phone? When you go in they take forever, when you're at the drive up, they take forever. Why is nothing being done! There are plenty of the same complaints. Let's get it together rite aid!
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January 2024 by Wanda Santini
Well I was trying to forget the whole situation, because the cashier really made me upset and instead of being the bigger person and walking away I gave her a piece of my mind. So this morning like around 9:30 10 am today I went to this rite aid, I have been here before never had a problem but today this cashier was super rude. She completely ignored that I was standing there waiting to pay for my things, she calls another customer to ring her up so I asked her does she not see me standing waiting to pay. With an attitude she says your on your phone so I didn’t know what you was doing. So I said fine I stood behind the person she called over to ring up.As I’m waiting I hear her telling the customer talking about how am I suppose to know if she’s on her phone just making the situation bigger than what it needed to be. So I asked why was she still talking about it but at this point I was irritated and I definitely had an attitude.She says to the manager on the clock that was on the register next to her I think I’m going to get fired today. Like wait what the hell is that suppose to mean like to me that means she’s going to do something she’s not suppose to do and she’s going to get fired correct me if I’m wrong but is that not a threat. I felt discriminated she was rude and I didn’t appreciate it.
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December 2023 by Hawaii “Travel lover” Israel
Unfortunately this pharmacy needs a lot of improvement. The constant waiting on medications is very frustrating, it has become a habit to have to wait 2 to 3 days because they don’t have the medications in stock. They never answer the phone. It seems very disorganized. I have to find me another pharmacy.
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December 2023 by Damaris “Travel lover” Melo
Unfortunately this pharmacy needs a lot of improvement. The constant waiting on medications is very frustrating, it has become a habit to have to wait 2 to 3 days because they don’t have the medications in stock. They never answer the phone. It seems very disorganized. I have to find me another pharmacy.
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September 2023 by Lisa Wood
Everyone at this rite aid from the pharmacy techs, cashiers to the manager are always so friendly and helpful. I am been using this pharmacy for many years. Gina from the pharmacy is always so friendly and helpful no matter how busy she is. The store is always clean and well stocked. I always have a good experience when visiting this store.
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September 2023 by Lisa MaudsleyWood
Everyone at this rite aid from the pharmacy techs, cashiers to the manager are always so friendly and helpful. I am been using this pharmacy for many years. Gina from the pharmacy is always so friendly and helpful no matter how busy she is. The store is always clean and well stocked. I always have a good experience when visiting this store.
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August 2023 by Dave Wild
Horrible service. Forget getting anyone on the phone. Refilled a script by phone today,left my # per instructions. Was told on arrival to return tomorrow.Why bother leaving a number then?Place is a joke.Do not recommend.
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July 2023 by Bridget Daniels
How about you complainers give working people a break. At least they are trying to help and be productive.
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July 2023 by Kevin Burke
So slow and unresponsive. Place is empty and still can’t get anyone to help.
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July 2023 by Zach Rahman
Beware- prices advertised online do not match in-store. Refuse to price match from their own website. Crazy.
