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February 2024 by Derek Ertel
Friendly service and fast!
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February 2024 by tish davis
A store associate working on the floor went above and beyond to help me. He was so polite and kind. It was a pleasure shopping in the store!
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February 2024 by Chris
I called to confirm they would print onto letterhead that I provided in store. CSR said yes they do, when I arrived in store I was turned away and they would not do printing. Truly disappointed but not surprised that Staples would have poor customer service.
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January 2024 by James Pullen
ZERO STARS!! Elizabeth, the manager, does not belong in customer service. Staples, you need to find a better manager. I called the store, and they stated it would take 15 minutes to print and laminate something for me. I arrived with only 13 minutes left until the store closed. Elizabeth refused to help me. I will not be returning to Staples for and service from here on out.
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December 2023 by Emilie McElhenie
Ashley in the printing department, thank you for your wonderful customer service. You went above and beyond helping me get my order on time.
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November 2023 by John Valgus
I recently purchased a new laptop at Staples#123 in Wyomissing, PA. The sales associate was very knowledgeable and set up was a breeze. He provided the right USB mini-dock as well so I could hook up external monitors at home. I was not pressured to make a larger purchase or buy an extended warranty, but it was explained so I could if I wanted to. I would recommend this store for your home or business computer needs.
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November 2023 by Donna Davis
Kelly was EXTREMELY helpful this morning. She explained the Staples Connect to me very patiently and thoroughly. She has a beautiful smile. Thank you!
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November 2023 by MayRose
Shot out to Katie!.... excellent customer service she takes the time to explain the process of returning a packages when you don't understand exactly what to do. Thank you so much!
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October 2023 by Daniel Smith
Excellent service by friendly, knowledgeable technicians. Also one day turn around on repair work with my computers.
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October 2023 by Harry Eisenbise
Bought a good, attractive, well made, easy to assemble, and reasonably priced home office chair. Had wonderful assistance from two employees. Store was open early for easy service.
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October 2023 by Legacy Cigar Lounge
The staff ia always friendly, patient and helpful. Andrew manages the copy area and is a great leader for the staff.
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September 2023 by George Gerard
The team at the Wyomissing print center is exceptional. Ms Britt was busy but clearly communicated their expertise in getting my complicated job done correctly. Was then completed early, on the same day!A+++THANK YOU!
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September 2023 by olga matos
I went to exchange an item that didn't work for me and I used my card in my phone wallet and they didn't want to replace the item that I needed nor did they want to refund my money just because according to them I made it virtual and I don't have my physical card, so to that take payments in Apple Pay, they should update the system or not accept that payment method ? because then I must be left with something that I don't need just because I don't have my cash app card only on my phone. What a bad time I had, in the end I had to buy the item that I do need again, double expense
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August 2023 by Kelly E Weber
I had a variety of copy jobs to do at Staples. It was quite busy, but Andrew (I think that is his name- Friday morning of 8/18) was so patient and helpful to each customer. He went above and beyond helping each of us.
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July 2023 by Susan Alspach
very nice sales people and cashiers.