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November 2023 by Kaylin Hawkins
first time here & drove the whole way here and the code doesnt work smh waste of time & gas!
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October 2023 by Mark Anderson
I'm sorry to have to give a one star, but this place is COMPLETELY utterly infested with mice. Like, hundreds or thousands. I've had storage units for my business and personal stuff for 10 years at numerous facilities and never have seen anythinglike this. I have 2 units and a trailer spot here, and up till now liked it. Liked the 24 hour access, facility is ok, etc. In the past 10 months, the mice have fully infested the place. I do NOT store any food or such in my units, yet my unit 117 has been so overrun with mice, it likely could be condemned by the health department. I've lost thousands of dollars in inventory due to then chewing up EVERYTHING. There is so much poop and pee that the entire floor and all my shelves are covered in it. It smells horrific. Not of dead mice, but of their excrement and pee and dander.I have called 3 times over the past 10 months and complained, and they've done nothing. First, there is a hoarder or two in my block. Second, I offered to meet someone there or leave my unit door open so they could see and do something....I was told to not leave it open and both times, a manager would call back. Neither time did anyone call back.I was away most of the summer and upon return, it was a war zone. Most of my inventory is ruined. So much poop I had to literally sweep it out. I am furious!! I've killed 15 mice up to today, and I had it.... I bought 10 traps and a bunch of glue traps. Within 1 hour, I killed/caught 8 mice just today alone, in one unit. I'll attach a photo. This was only One. Hour.My other unit in the other building isn't as bad but I saw 2 today and put traps there too. Starting to smell.They have outside rat traps which do nothing. Because no one is on-site, problem tenants and issues creep up and go unaddressed. I'm sad to have to leave this review, but have to. I've lost tons of money, almost threw up, and I pay almost $500 a month for it all. Oh, they've raised rates during this all too.
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August 2023 by Joseph Corio
I had good experience with them. They treated me like family! Units easy to access.
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December 2022 by h denisse plumey
The place is clean really secure
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September 2022 by Richard Reyes
Even if you pay your bill they will come up with a reason to cut your lock and enter your storage excuse was mice 7 years i rented my storage unit there reason for kicking me out is white powder on the floor i run a snow and ice business
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May 2022 by Rawr_Tiger
One of the better self storage. Security gate and pin gated with cameras
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February 2022 by Beth Rill
Simple, efficient. Auto pay runs like clockwork and I have a clean place to store things. Well lit and near my house makes this perfect.
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February 2022 by Brian Meyers Jr.
Secure and easy to get to your storage units. Facility is surrounded by a metal fence and you need a code to get in.
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November 2021 by Laura Soto
Been with the place for a couple of months. The initial person I spoke with was very mean. I spoke with him recently again and his tone had changed. He was very much more respectful over the phone.This place over all is pretty decent other than the initial convo on the phone, I haven't had any disrespectful run ins.There was a glitch at the beginning with getting in the gate, other than that, this place is a pretty secure place.I'll change the 1 star to 4 only because of how I was treated at first. (This post has been edited on my own accord)
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October 2021 by Shannen Baker
*Edit to add- as soon as I posted this review, my rent increased $20!! Super shady business!!Horrible customer service!! I enrolled in autopay when I first got my unit and yet got a call last month saying that I'm not enrolled and now owe a late fee. Was hung up on by a "Jaylee" when I called to pay my bill and see what the issue was with autopay. She insisted I wasn't enrolled on autopay and had no card on file... Even though thats how I've payed my bill for the past year. Until she actually looked and the payment was processed instantly. Very unprofessional!!
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June 2021 by Jim Decca
If u Owen more then 1 unit they lock you out even if 1 is played up to daye
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May 2021 by Sandra Rivera
Awesome Staff.
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November 2020 by Hayley Noneya
DO NOT RENT A STORAGE UNIT FROM THEM!!Poor communication and customer service. Clearly do not know the storage unit laws in PA. They do not keep up with their records. They will not give me my records or any account information & have magically stopped replying. I contacted the police who then told me to contact a lawyer. I got in touch with a lawyer & we plan on pursuing. The contact line for 24/7 assistance doesn’t work. Which is part of what you pay for. It sounds like a fax line. The security gate usually does not work as well or is wide open for anyone to walk in.AGAIN DO NOT RENT A UNIT FROM THEM.
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October 2020 by Chris Fogel
Not bad area just aren't to fond of the interior units layout.
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August 2020 by Mel Hoehandell
Quick and easy storage units convenient to my location
