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December 2025 by Denny Smeltzer
While waiting for a part to come in they were nice enough to take my truck up to the service center and get a recall done for me.Great communication
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December 2025 by Denise Wright
Ciocca Collision of York delivered excellent results when they repaired my vehicle along with efficient communication every step of the way. They made the experience as pleasant as possible.
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December 2025 by Great Scott
It took about 3 weeks, two waiting for parts and less than a week to fix the undercarriage of my Honda hybrid accord. My fault so I wasn't dealing with insurance they quoted me about a thousand lower, but I understand that when you get into the details, new costs can be discovered. I don't hold them responsible. But they used the care wash there and I would be very cautious, I had some scratches from the brush on passengers side of the vehicle. It was not their fault but the car wash. Mike, who I dealt with was excellent. Faster turn around than he stated and listened to my complaint about the car wash. They did an excellent job fixing my car and painting it. I would definitely recommend them to fix your vehicle.
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November 2025 by BOB BEYER
Very professional staff and excellent work.My vehicle was returned properly repaired
and in nice clean condition after rear collision.
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October 2025 by Lisa A.
I recently had my car repaired here after someone rear-ended me. The shop staff members were super friendly and everything was done very well and quickly. They also took time to wash and detail it after they fixed it which I greatly appreciated!
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October 2025 by Linda Apuzzo
Ciocca replaced the bumper on my Subaru Ascent which was damaged in an accident. They did a great job very quickly but that is not what this review is about. I use this car to transport my four large dogs and other than the front seats the car id filled with dog crates and training equipment. When I picked up my car I couldn’t believe the interior. They had detailed the car, not only was there not a hair to be found the trays in the crates had been cleaned and the car smelled brand new. The exterior was sparkling and it seemed that some scratches along one side had been minimized too. I was totally blown away. They will always get my business!
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September 2025 by Briana
Took my car here because the insurance of the person that hit me stated they were the best and if anything was wrong after the fact, they would fix it. They had my car for a week and when I got it back the door panel on the drivers side and passenger side was not put together completely. I called them and asked when I could come in to get it fixed and I was told the technicians leave at 4pm but I could do it myself because it’s an “easy fix”. Whether it’s an easy fix or not I didn’t take it apart so I shouldn’t have to put it back together. It should have been put together quickly enough if it’s so easy to do. The manager I spoke with did not offer anything to help me get in/accommodate since I am in school full time and I wouldn’t need to come back if it was done in the first place. Definitely make sure to check over your entire car before leaving from them. Something I normally do but was assuming they’d put everything back together.
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September 2025 by Noah Marietta-Perez
Had a great experience here. Servce was quick, transparent, and professional and they communicated with my insurance without without delay.
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September 2025 by Edmund Kraft
Helpful and courteous. Quickly gave me an estimate and notified my insurance provider.
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August 2025 by Justin Spangler
Finished my bumper in one day, very helpful staff.
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August 2025 by Rhonda Cagle
Completely satisfied with the repair, body work and paint , pleasantly surprised to have it cleaned inside and out! Highly recommend!
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August 2025 by Emma Taylor
This place has the friendliest people to talk to. My car was done amazingly well and they did a perfect job on my repairs!! I would recommend this place to get repairs done!!!
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August 2025 by Edward King
Quality work; the vehicle was done right the first time without the need to go back. Lifetime warranty on all work performed. The staff is friendly and do their best to communicate and field calls/ questions. This is a busy facility and I do feel like they get you in and out as fast as they can with all things considered. A great number of parts arrive the next day, while others come in depending on their availability, which is outside the control of the collision center. While I hope that I never have to use them again, they did a great job!
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August 2025 by Bryn Burnett
Absolutely stellar customer service!
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July 2025 by Damaris clarke
Great job! The repair was done on time. Car looks like nothing happened. It looks new
