CVS, a prominent pharmacy chain, has received a mix of reviews from its customers. According to the feedback, the company's performance is a blend of both positive and negative experiences. On the positive side, many customers appreciate the convenience and proximity of their local CVS store, with one reviewer describing it as "close, convenient, and respectful." The pharmacy staff is generally praised, with one customer highlighting the "women who work in the pharmacy" as being particularly helpful. However, the reviews also reveal some significant shortcomings. Customers have faced issues with the availability of their prescribed medications, with one individual stating that they were left without their asthma medication for an extended period, leading to a hospitalization. The lack of communication between the pharmacy and healthcare providers is also a concern, as customers feel that the staff does not make the necessary efforts to ensure continuity of care. Additionally, some customers have reported encountering rude and unsympathetic staff, particularly in the pharmacy department. One reviewer described a specific employee as "unbelievably rude and lacking empathy," which has led to a negative overall impression of the store. Furthermore, the reviews highlight the frustration experienced by customers when the pharmacy is understaffed, leading to long wait times and inconveniences, such as the inability to redeem lottery winnings on-site. Overall, the reviews paint a complex picture of CVS, with both positive and negative aspects. While the convenience and proximity of the stores are appreciated, the medication availability, staff attitudes, and overall customer service experiences leave room for improvement.
They've always had the medication I've ordered. Informative workers. Prices are reasonable.
June 2026
I dont know why I have my scripts sent here. HORRIBLE. Lied to on the phone about a prescription and come in person and could have gotten better help from a roll of toilet paper. Rite Aid please come back.
May 2026
The idiotic voice system totally sucks. Can never get to speak to anyone even when you leave messages for them to return your call. Disgusting