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December 2023 by Carl Beaverson
Made a purchase with staffs help and I mentioned what size I needed and when I got home put water in it as instructed and realized it was the wrong size. Emptied the water and tried to swap for the right size and then manager said he could not resell and that I'm out of luck. Will not return.
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November 2023 by Ange
Great selection of products and the staff is fantastic.. very knowledgeable, friendly etc. Rewards program is a great bonus!!
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September 2023 by Kelly
The staff is awesome and always friendly
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September 2023 by Dave Sansoni II
This is a GREAT local smoke shop. Especially if you’re going in just to see the newest and best products on the current market. Their inventory is outstanding. I DO however recommend looking online before buying glassware in ANY smoke shop because they DO mark the price higher due to the convenience of being able to buy it and take it home on the spot. I say why pay $30-$40 more for a piece just for instant gratification when you can go online and actually get literally anything you want in any color you want and save at the same time? Just go to the manufacturer’s website and pay less and cut out the middleman getting his piece of YOUR pie.
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September 2023 by Nan Williams
Very roomy, lots of products and helpful staff
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August 2023 by Douglas “DJ” Jarrell, Jr
Overall a great store, but the staff should be more knowledgeable about the products they sell.
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June 2023 by Teresa Kullman
Great variety and friendly staff
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June 2023 by Justin Colleran
Great place for accessories and everything you need for your products. Friendly knowledgeable staff that helps out anytime they can. Will for sure be going back for anything I need
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April 2023 by Amanda Sallada
Good selection. FYI they will card you to look around or purchase anything
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April 2023 by Lisa B.
Awful service. Very non attentive and not interested in her customer. The person that didn't wait on on me had short brown hair and glasses. I will not be back.
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March 2023 by Kody wagner
Got a scale that was missing stuff in the packaging! No body ever has any knowledge of glass in the place! It’s pretty much just a huge China shop! They will also give you 10 bucks all the time but you won’t be able to use! They discount broke/missing product! I shouldn’t walk in and have more knowledge and have to describe what im talking about when im using the proper names for stuff! Please update your staff or do some retraining or something. Your team should know what terp slurpers are and what 45 degrees looks like compared to 90 degrees!
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January 2023 by Stephanie Ches
Always friendly staff. Kinda high prices but def a huge selection.
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December 2022 by Pat McDonald
NEVER AGAIN ! Made the mistake of going to this place over the weekend. I walk in with my girlfriend who happens to work at a hospital and still had her scrubs on. Before I even got my hand off of the door some girl behind the counter is barking at us to use the hand sanitizer. Ok , No big deal.We then started to look at the 20,000 obvious products created to get high. NOT ONE price tag , no signs for prices , no NOTHING. All that is on the wall is a blatantly ridiculous sign stating that you must use the words tobacco when referring to the obvious shopping mall of products to get wasted as fast as possible .After 15 minutes of standing at a counter with ZERO help from the FOUR employees working there, I audibly but politely asked "Does anyone work here?" ZERO RESPONSE .The girl at the register was cussing at something on her cellphone while choking into her mask, the other two guys were of course on their cell phones, all of them probably wasting time on Instagram or the usual nonsense. And some other guy was playing desk football with papers.I again asked "Does anyone work here?" ... And can I get some help. Again , no one cared.At that moment we both just looked at each other , said screw this place walked out , and went up the road to a shop that actually cared about their business and we were in and out in 4 minutes with products in hand.Places like this are the reason everyone just orders from amazon now.The place looks great , has everything , but it's pointless when the staff are clueless idiots with ZERO customer service skills.They lost two customers and the smaller guy up the road gained a whole lot more.The only reason I didn't give this no stars is because it's not an option.
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December 2022 by Michael Smith
Very nice wide selection of items, have not been in since they opened but customer service was friendly and informative. Some items are priced a little high but seem to be good quality.
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December 2022 by Davina Bedingfield
They wouldnt sell my fiance products because we didn't both have our id's, even though he was the one purchasing them. This was never a rule before as we have been here numerous times. I am 32 years old by the way which is very clear. The MOD was unprofessional when he couldn't keep his cool and whatever'd and shrugged my fiance off. They also let their employees donate plasma next door while they are on the clock and make themselves short handed so their MOD can't even be a MOD. I'll never buy an overpriced piece from this place again!!