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June 2025 by Charlene Cochran
Clerk had an attitude
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July 2024 by susan mitchell
Always polite and eager to help with convenient locations.
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May 2024 by Dana Crawford
I never had any issues with this bank, however they need to extend their hours for the convenience of the customers. People who work beyond 4 pm can’t get to the bank especially if they work before 9 am! The bank they took over from had exceptional hours EVERY day of the week. Mon-Wed till 7 pm, Thur n Fridays till 8 pm AND a few hours on Sundays to accommodate all work shifts! Counter and drive thru. Need to consider adjusting them before you lose all your business to others that have better customer convenient
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April 2024 by Kimberly Bell
Nothing but trouble entire week. Nothing solved as of yet.
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February 2024 by Chris H
There's a helpful and friendly staff here.
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August 2023 by Didi Hu
I did read the reviews before I went to the bank, and I had well prepared my emotion before I have arrived.Shout out to Michelle M, she was very professional, helpful, polite and friendly. I was served in no time, and got my business done in 5 minutes.I am a strong believer that everyone deserve a second chance. Give them a try!
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February 2023 by Morghan Gross
Honestly worst customer service I've received in a while. I sent a check in to be cashed at the drive through, no one answered for over 5 minutes. My ID and check are with them, I expect some kind of verbal confirmation. When someone finally did answer, there was no apology or explanation to the silence. I will be moving banks now. I have been with FNB for over 10 years. Shame.
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August 2022 by T Miles
Cool ?
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July 2022 by Michael Kushla
Don’t take my word for it!!! Read the reviews, google the name….it’s the absolute worst bank in Pennsylvania. This bank offers nothing…except rude, slow employees with very lacking training. The only reason they have any customers at all is because they inherited them from their merger. WORST BANK EVER. Pull out your money and RUN!
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January 2022 by John Dooley
By far the worst and hardest bank to deal with. They will fight you every chance they can. Avoid this bank at all costs. I would choose any bank over this one.
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January 2022 by Henry Zumbrun
Downright horrible experience. I cannot rate low enough. Will be changing accounts as I have not had one positive experience in years here.
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November 2021 by Madeline Perez
They dont care about customers , i know friend of mine had an account with them someone stold his money from his account and they havent done anything about it.
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September 2019 by Steve McOwen
Staff could not have been less interested in helping with a problem with my account.
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August 2019 by Justin
More about the bank as a whole than this location specifically. I belonged to Metro Bank before they were bought out by First National. While my experience with the tellers has been fine (most are rather pleasant) the corporate policies are horrible; they find every way to slip in "hidden" fees. Want to use a non FNB atm that's surcharge free, sure no problem, it will only cost you $2.50 every time you do so. If you are looking for a new bank, keep looking, because FNBs checking and savings offerings are horrible and they will charge you for everything (they don't even give your first set of checks for free like most banks). I just switched to PeoplesBank and am much happier (more locations, better account offerings, better hours, etc).
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August 2019 by K S
Went to the bank to make a fast cash deposit and decided to use the drive thru. Sent my money thru and tried to call the attendant, but no response. Sat there for approximatelyb10 minutes until the attendant finally responded. She responded in a scolding manner about how I sent cash thru and provided her no identification. No account card or anything. I stated that had you answered your call when I rang in Inwould have provided it. I took my cash back and used the ATM to deposit it myself. I will be closing all 3 of my accounts at FNB as soon as all outstanding transactions have cleared. This is the most unprofessional bank I have ever dealt with.
