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February 2024 by Chris H
There's a helpful and friendly staff here.
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August 2023 by Didi Hu
I did read the reviews before I went to the bank, and I had well prepared my emotion before I have arrived.Shout out to Michelle M, she was very professional, helpful, polite and friendly. I was served in no time, and got my business done in 5 minutes.I am a strong believer that everyone deserve a second chance. Give them a try!
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February 2023 by Morghan Gross
Honestly worst customer service I've received in a while. I sent a check in to be cashed at the drive through, no one answered for over 5 minutes. My ID and check are with them, I expect some kind of verbal confirmation. When someone finally did answer, there was no apology or explanation to the silence. I will be moving banks now. I have been with FNB for over 10 years. Shame.
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July 2022 by Michael Kushla
Don’t take my word for it!!! Read the reviews, google the name….it’s the absolute worst bank in Pennsylvania. This bank offers nothing…except rude, slow employees with very lacking training. The only reason they have any customers at all is because they inherited them from their merger. WORST BANK EVER. Pull out your money and RUN!
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January 2022 by John Dooley
By far the worst and hardest bank to deal with. They will fight you every chance they can. Avoid this bank at all costs. I would choose any bank over this one.
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January 2022 by Henry Zumbrun
Downright horrible experience. I cannot rate low enough. Will be changing accounts as I have not had one positive experience in years here.
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November 2021 by Madeline Perez
They dont care about customers , i know friend of mine had an account with them someone stold his money from his account and they havent done anything about it.
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September 2019 by Steve McOwen
Staff could not have been less interested in helping with a problem with my account.
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August 2019 by K S
Went to the bank to make a fast cash deposit and decided to use the drive thru. Sent my money thru and tried to call the attendant, but no response. Sat there for approximatelyb10 minutes until the attendant finally responded. She responded in a scolding manner about how I sent cash thru and provided her no identification. No account card or anything. I stated that had you answered your call when I rang in Inwould have provided it. I took my cash back and used the ATM to deposit it myself. I will be closing all 3 of my accounts at FNB as soon as all outstanding transactions have cleared. This is the most unprofessional bank I have ever dealt with.
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April 2019 by Justin Bogart
More about the bank as a whole than this location specifically. I belonged to Metro Bank before they were bought out by First National. While my experience with the tellers has been fine (most are rather pleasant) the corporate policies are horrible; they find every way to slip in "hidden" fees. Want to use a non FNB atm that's surcharge free, sure no problem, it will only cost you $2.50 every time you do so. If you are looking for a new bank, keep looking, because FNBs checking and savings offerings are horrible and they will charge you for everything (they don't even give your first set of checks for free like most banks). I just switched to PeoplesBank and am much happier (more locations, better account offerings, better hours, etc).
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February 2019 by Kevin Shaffer
Went to the bank to make a fast cash deposit and decided to use the drive thru. Sent my money thru and tried to call the attendant, but no response. Sat there for approximatelyb10 minutes until the attendant finally responded. She responded in a scolding manner about how I sent cash thru and provided her no identification. No account card or anything. I stated that had you answered your call when I rang in Inwould have provided it.
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March 2018 by mswkt656
Sad company!,Sad employees!Worst bank ever!
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March 2018 by Andrew Zaplitny
I will never do business with this bank chain ever again. Since they were bought out their services have been deplorable at best. Fees for dropping under the min balance. Fees for using any atm but their's. I stop to cash a check drawn on their accounts and guess what.... a fee! Stay away from them at all costs! Best decision was moving to another bank. If I could give zero stars I would.
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May 2017 by Matthew Momeni
Rude tellers. Rude bankers. Rude supervisors. DONT BANK HERE.
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May 2017 by Matthew Roseberry
Hours stink never open they have to remember people work after 3 pm Never had this problem with metro ever
