Fox Pool Consumer Division is a family-owned business that specializes in the sales of swimming pools, hot tubs, and their necessary equipment, such as pumps, filters, heaters, cleaners, chemicals, liners, covers, and accessories. In addition, they offer yearly water testing, service and installation, and outdoor living products. The business is focused on providing a personalized experience, allowing customers to interact with their displays and gain inspiration for their dream backyard. Customers have expressed satisfaction with the company's responsiveness, even during holidays, and their willingness to go above and beyond to address any issues or questions. The staff is described as friendly, helpful, and knowledgeable, ensuring customers leave with valuable information about pool and hot tub maintenance.
We bought a hot tub about 20 years ago from Fox pools. We went to buy another one from Fox pools. It was a lemon. They came and took it away and brought another one! No extra charge for me. They did everything they could possibly do. We are very happy!
September 2023
We really appreciate what Bob did for us. He even replied to us on the holiday of July 4th when we had a pool electrical issue. Even after the sale and install of the pool, there were multiple times he went over and above to answer our questions.
June 2023
Everytime we visit everyone is always very friendly and helpful. Very knowledgeable and always leave learning something new about chems or maintenence!