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September 2023 by Sandy Martin (Sandra Martin)
I really enjoy Furniture Finesse. Their inventory of window coverings, floor coverings, and furniture is amazing. I had problems with one of my Hunter Douglas blinds purchased for my home over 20 years ago. Sue at Furniture Finesse took great care of our problem, sent the blind back to Hunter Douglas, and it was delivered to my doorstep free of charge. The service and friendliness was wonderful. It is pleasantly surprising to me that Hunter Douglas stood behind their blinds after so many years. Thank you again Sue and Furniture Finesse for your expedience and expert guidance in this matter.
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August 2023 by Candice Bennie
All of my windows and sliders have Hunter Douglas Luminettes. I was fortunate in having found Furniture Finesse and their cleaning services. They did a great job and they look fantastic! Susie and Collin were nice to work with...they knew exactly what they were doing! ?
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July 2023 by Sharon Hogue
I have worked with and purchased many pieces of furniture and room design for many years from FF. They have helped me achieve my vision for every room and their staff is absolutely wonderful people to work with. I feel as if I can be called their friend, not just a customer.
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June 2023 by Gayle KNEPPER
Loved working with the folks at Furniture Finesse. I received frequent updates thro out the project. There were no hidden cost and the price I was quoted was exactly what I paid. A walk thru their showroom gave me so many ideas for future projects.
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May 2023 by Mary Pat Sharp
I have thoroughly enjoyed working with the entire staff at Furniture Finesse. They have all been professional, friendly and courteous to work with. I love my new rug, blinds and gorgeous fabrics for window treatments. They have a broad selection to choose from.
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May 2023 by Ayesha Lateef
Firstly, I was willing to take a two hour drive to York because of previous purchases some time ago. I relocated to a different area but always remembered that other experience.Secondly, the customer service remains stellar with professionalism, product choices, knowledge, and patience. Rebecca worked within my budget and taste. Whether from showroom/floor models to catalogs and swatches she worked more like a collaborator than a salesperson.Finally, keeping me updated with the progress of my custom order and consideration for my schedule for delivery, she arranged the delivery by two thoughtful, capable persons.This is a well deserved review and I’d recommend Furniture Finesse without hesitation.
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May 2023 by Pat Heyman
Susie patiently helped me explore all possibilities for my large sliders and then finally make a choice. Install yesterday was a breeze and I am extremely happy. They look great just as she promised. I will be returning for sure for her help with each room in my new house.
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May 2023 by CLARK WHERLEY
Furniture Finesse had exactly what were looking for. By far a very different selection of bar stools and fabric to choose from. Love what we selected and would highly recommend Furniture Finesse to anyone looking for something out of the ordinary. Thank you Susie for helping us see other choices out there.
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May 2023 by Michael Mitrick
The people at Furniture Finesse were absolutely fantastic! They went above and beyond to help me out. A really friendly group of people! I highly recommend them and was very satisfied with the final product.
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May 2023 by KimberLee Mudge
Wonderful service with exceptional designer guidance. They have an extensive selection of quality upholstery which allows for a longer lifetime with your favorite chair. I highly recommend.
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April 2023 by Theresa LaCesa
Susie and Rebecca were amazing! They helped us update our family room. They were patient as we took our time to pick out exactly what we wanted and we couldn't be happier with everything.
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April 2023 by Yvette Herod-Alexander
I originally went in to Furniture Finesse to purchase window coverings. The owner, as well as the sales staff were very helpful in helping me find the right treatments. I was pleased to find that the store could also help me with pieces of furniture I wanted reupholstered. Everyone there is pleasant and worked with me to customize a look that works for my home without any sales pressure.
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April 2023 by Sam & Judy Benne
We can’t say enough about the excellent customer service at Furniture Finesse. Needing window coverings throughout our new home, Susie guided us through the process of selecting our Hunter Douglas remote control and regular shades. So many choices of style and fabric and many other considerations. Hunter Douglas products are high quality and they are an investment; Susie was mindful to keep within our budget. She came to our home, carefully measured all windows, and listened to our needs. Once ordered, the shades arrived in a few weeks, and the installer was quick, efficient and obviously, very experienced. The shades are beautiful and we’re very happy. We’re looking forward to purchasing furniture with this gem of a local business, which carries many quality USA brands. (Important to us!) We highly recommend Susie and her team.
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April 2023 by Karol Manner-Dyess
I’ve had two wonderful experiences with Furniture Finesse. They are great to work with and really show how much your business means to them. All of the window treatments we need for our new home will come from them. Susie and Staff are so helpful and care.
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April 2023 by Gary Hopwood
As always,Susie and the rest of her team are knowledgeable,helpful,friendly and always upbeat. Not to sound like a commercial or anything but when you enter,you’re a customer. When you leave,you’re a friend.5 stars is not enough. They’re the best.
