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November 2023 by Ryan Sokolowski
Continued poor customer service. Owner does not greet any patron walking in the door. My wife as recently as last week decided to give the store one last try, and how was she greeted? With the woman at the front accusing her of hitting her car door. Unbelievably atrocious service in all areas. Clueless on hospitality.
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September 2023 by James Shelton
The owner Sarah Inch know how to use people. She really screw over my wife. In all the times she needed help or just a friend my wife was there. It a wonder she can sleep at night know how she treats everyone.
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September 2023 by Chad
Lots of local boutique stands. Great selection, but it's not really up my avenue.
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September 2023 by Rebecca Weber
A very nice high quality fall festival. Food was good and plentiful.
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August 2023 by e potteiger
Incredible customer service and absolutely gorgeous pieces!!
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April 2023 by jenny turner
Had a very bad experience at grey apple today! We were the only ones in the store and weren’t greeted when we walked in or asked if we needed help not even a smile!!! Probably last time I will spend my money there or at any of there businesses! Sad that the owner would behave like that! Loved the seasonal markets but will not attend them again!
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February 2023 by Elizabeth Anne
Really the nail in the coffin for my experience with Gray Apple. Took our money including shipping costs for Valentine’s Day flowers, told us they shipped and nothing showed up. We had to call and were told they can’t be shipped (?). Had the nerve to offer store credit. ?
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January 2023 by David Nagel-Nunez
Cute shop and they often have nice events in this area. Great shop / fair to visit!
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December 2022 by The Cake Fairy
I don't typically leave reviews but i am beyond frustrated with the customer service. I am from Canada and i ordered a item that was available on their website just before or on Nov 30 2022 to be shipped to my uncles in Flordia. I ordered it early as i am visiting from Canada next week and will be leaving the US at the end of the month. I recieved a notification a while ago from UPS saying the item was shipped however, no updates since. When i went back to look, I realized it says the shipping label was created which is not the same as the item actually being physically on the way. I reached out to the owner, and it was communicated to me via email that the store was waiting on more items to come back into stock (not sure why the system allowed me to order then). I was told it would be shipped last week; still no shipping updates. I contacted the merchant again via email explaining my situation and the frustration and no reply. If i knew that the item wasn't available I would've ordered with another merchant. This is beyond frustrating.
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October 2022 by Veronica Tay
Beautiful little space with premium stylish home goods. Was a little squishy trying to move through during the busy flea market weekend but otherwise a lovely space!
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September 2022 by Mae F.
My friend wanted to check this place out and I tagged along for support. The store was quite small and very busy as there was a Fall Flea event taking place at the same time. The offerings were not really my style, as they were very "on-trend" and I'm not a huge fan of the "HGTV farmhouse" look. I did think the prices were fairly affordable. We checked out the outdoor Fall Flea event that was being hosted by Gray Apple and that was pretty cool. There were probably about 80 stands and we went to about 20 before we needed to leave.
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September 2022 by Francesca Reese
I ordered on line. Was super excited to get my paper mache bowl. Shipping was delayed I was told due to short staffing and I was going to travel so??? Then I got the item was away, but neighbor brought it in.... opened it and it was broken at the base and a crack on the lip. I've called two times. First time girl said the owner wasn't there. Tried again on 8/19 and told my woes and the girl said, "I'll pass it on, but if you don't hear back just call us again"! I wonder if Sarah Inch would be happy with the service.... Such a cute place, shame... I'm getting frustrated only by the way ppl speak to me on the phone and what they say. I've written an email to the owner for help. Maybe I'll hear back soon.
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September 2022 by Sarah Floyd
Gray Apple has beautifully, curated modern home decor perfect for all styles! They have the best events and the nicest staff.
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June 2022 by Julie Jacobs
So proud they Don't push the Masks!cute place... If your afraid stay home. It's not a pandemic. It's the government controlling the weak... my body my choice ?
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May 2022 by Kelsey Lauer
Best place ever!!! I love coming to this place on my days off or on a nice summer weekend. Their products are so unique and cute, I always find something I like. You can tell the owners and workers take pride in what they do and work hard!
