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“Our router took a dump after trying to change password.
Went into store and were given a brand new unit, different from the 1st. Very pleased with the service in store.”
“Wait, very short. Alley was very helpful and informative. She didn't try to upsell us, which i appreciated. We knew the price plan before going in, and she helped us with it. Really love my new phone.”
“Double Dog is the best option for me.. Support has always been great. I am in a very rural valley and my options are limited. They were very helpful with the install to give me the best internet option available for my location. Anytime I have called (which is not often) support is always prompt and I am back up an running. I highly recommend them!”
“A shout out to Nick at the Boost Mobile store on White Street in York. Nick is awesome! He set up our new phones and was most helpful! The best customer service we've ever had with Boost Mobile, and we've been with them for 8+ years. I highly recommend folks talk to Nick if they are in the market for a new phone...”
“I’ve recently converted from a different provider to T-Mobile by purchasing an iPad Air 13. Everyone in this store has been nothing but a 10 out of 5!!! Every single question of mine has been answered expertly and with respect. Everyone has gone above and beyond the limits of assistance helping me with every single issue. I totally enjoy being in this store!”
“Me and my brother went in to add a line to our plan. My brother’s phone was in Vietnamese, which made things a little challenging, but Kelley was extremely patient and helpful. He helped us find the MEID and guided us step by step to set up the eSIM on my brother’s existing phone.
Kelley was very knowledgeable, smart, and friendly. He made the whole process easy and stress-free. We really appreciate his help and great customer service! Thank you so much Kelley.”
“Been going to T-Mobile store for the last few month for updates, and always tried to change my plan to pay more and always every time left the store with a bad taste. But yesterday I went in and ASHLYN PLOWMAN approached me with the best smile and extraordinary customer service told her what I needed, in less then 40 mins got me my new phone transferred everything and always with a positive attitude wow. Excellent customer service thank you so much. She was amazing answer all my questions. Thank very much. T-Mobile should have more employees like you easy to work with and did what I was trying to do for the last few months. Beca the other employees was not willing to go the extra step to to help out. T-Mobile you need more like her. Definitely the best experience I had with T-Mobile ASHLYN PLOWMAN YOU ARE AMAZING THANK YOU!
T-Mobile should be proud to have employees like you.”
“Had a wonderful experience at this store. Bree was our help and was amazing,kind,polite, understanding, knowledgeable and so much more. We got hoodwinked into trying verizons competition which is a story on its own,long story short she got us back on track with verizon service and was so nice through the whole experience. Good customer service help is hard to find these days,very hard, Bree sets the bar. So thankful for her help today!”
“Equipment was upgraded so I went to the store to return old equipment and exchange TV remote. Greeter was very pleasant. She took care of me immediately. I was in and out in no time”
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“Courtney and Abigail were soooo much help. They helped me transfer everything I needed, which was a big fear I had of losing my pictures and messages. I cant thank them enough. I highly recommend both women to help your needs as a consumer.”