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February 2024 by TJ G.
Dropped by yesterday (Saturday) for an inspection. While I expected it to be busy, there weren't any lines and it looked really sketchy... we're they even open? A guy comes out and asks what we want and we said inspection and he's like ummm let me go check. He checks with this other guy for a few minutes. Comes back and says... ok but like 3-4 hours. Excuse me? We leftI mean... understood if they were exceptionally busy. They weren't, they were understaffed. Stay away. We drove to York for nothing.
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February 2024 by Susan Jacobs
Friendly serviceEven opened the door for my Mom to get in her side of the car!!
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February 2024 by Ixander Ortiz
My recent visit to Jiffy Lube left me thoroughly impressed with their top-notch service and efficiency. The moment I drove into the service bay, the staff greeted me with a warm and professional demeanor, making me feel instantly at ease. The team's commitment to customer satisfaction was evident from start to finish.The speed and precision with which they conducted my vehicle's oil change and routine maintenance were commendable. The technicians demonstrated a keen attention to detail, ensuring that no aspect of the service was overlooked. Additionally, they took the time to answer my questions and provide valuable insights into the overall health of my vehicle.The waiting area was clean, comfortable, and well-equipped with amenities like complimentary coffee and Wi-Fi, making the short wait quite pleasant. The transparency in communication about service options, costs, and estimated wait times further contributed to a positive experience.What truly stood out was the proactive approach to customer education. The staff shared valuable recommendations for future maintenance without any hint of pushiness, empowering me to make informed decisions about my vehicle's care.In summary, Jiffy Lube not only delivered efficient and reliable automotive service but also prioritized customer satisfaction, making my visit a hassle-free and enjoyable experience. I highly recommend Jiffy Lube for their professionalism, expertise, and customer-centric approach.
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January 2024 by Ann Crisci Perez
I stopped in to Jiffy Lube E Mkt St in York because I needed my car inspected quickly. Even though they were ready to close, the guys took me in, stayed lateand were so very nice to me. I really appreciated the kindness and highly recommend them.
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January 2024 by Kianga Thomas
I want to thank Leonard for his help in assisting with getting the coolant levels together and explaining how my engine works with the coolant. Very helpful. Thank you, Leonard and Jiffy Lube.
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January 2024 by andrea morrison
A MR.LEONARD H. WAS VERY KNOWLEDGEABLE ABOUT MY CAR, SINCE IT'S OLD AND GAVE ME SOME GOOD RECOMMENDATIONS AND HE EVEN CAUGHT A BIG PROBLEM ON MY GIRLFRIEND'S CAR AND SHOWED HER WHAT IT WAS AND RECOMMENDED A FLUSH ON HER CAR ASAP! SHE HAD NO RADIATOR FLUID IN HER CAR AND WE BOTH DID NOT KNOW THAT! SHE THINKS HE SAVED HER CAR FROM A MAJOR PROBLEM, THAT'S THE KIND OF SERVICE WE LOVE! PLEASE THANK HIM FROM US!!!!!!! WE WERE THERE FOR A OIL CHANGE!
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January 2024 by Ariyanna Fisher
Larry was great with car service and customer service. Quick and simple with no problems.
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January 2024 by Margie Lentz
Friendly staff and efficient service.Very personable employees at the East York location. Had my Jeep inspected quickly.Services: Air & cabin filter replacement
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January 2024 by lois bender
Very friendly and quick.
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December 2023 by Emily Segrist
Love this place! Every times I come here, it’s a pleasant experience. This recent time in particular with it being the holiday season, I was not looking forward getting an inspection and an oil change done. especially since it’s been a trying time for me financially. Turned out that I needed tires and they called a tire place for me to get tires that day to pass, gave me discounts and didn’t try upselling me on extra items. They were super friendly and quick with the whole service. Hands down my go to place moving forward. THANK YOU FOR ALL THE HARD WORK!! ?????? Leonard in particular was awesome, he was straight to the point, thoughtful and just a sweetheart!
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December 2023 by Michael Chambers
Came in for an oil change and inspection ended with a bit more. Service was great but work in a timely manner was poor at best. A lot of standing around which could of gone to a timely rotation of vehicles done. They never gave a time for how long.
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December 2023 by April lynn Myers
Awesome experience Tristan and Leonard were an extreme help to me as I am not very familiar with cars they provided knowledge along with the parts that I needed at a fair and reasonable price two thumbs up hands down two rock stars I will be returning with all future business
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December 2023 by Brigid Lally
I do appreciate the work of this location especially from staff and management like Leonard. After my oil change, for some reason my engine light remained on. As opposed to taking advantage of taking apart the engine for full diagnostics, he ruled out easy possibilities. Thank you again looking after your clients with honesty and integrity which are rare qualities to have all at once.
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November 2023 by William Thomas
Leonard was a great manager! He explained everything and was very kind. He made my service get done quickly. I came in from South Carolina due to my mother being in the hospital. He understood the stress I was under and demonstrated his empathy by getting me in and out quickly! He is a model manager. Thank you Leonard!Service: Oil change
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November 2023 by Jennifer Kline
I love this place. Staff is always kind and courteous. I was there on Tuesday and had a very enjoyable interaction with Leonard and his team. Thank you all!
