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February 2025 by Kayla Lynn
I've called 3 times to ask a question and the phone still hasn't been answered.
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January 2025 by Kristin Bielski
Found everything I was looking for plus more. Service was wonderful. A little cramped in the store with all the boxes everywhere.
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November 2024 by Iris
I like shopping here. Very relaxing for people who enjoy creativity.
Good customer service and good sales.
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September 2024 by Jeff K.
I've visited this JOANN location a few times, primarily to browse their seasonal offerings. However, I've found their prices to be excessively high. They often label items as 'on sale' to prevent coupon usage, but even then, the discounts are negligible due to the significant markup. This flawed business model is why many brick-and-mortar chains struggle to compete. On a positive note, the store has convenient parking and a good location near the highway.
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September 2024 by Tracey Baxley
Tuesday, August 13 2024 @4:00PM
Typically I do not have issues shopping in this store. However, today I was at the check out (no line) and the cashier was over talking to other customers. She acknowledged me and said she would be right with me. No problem.
After waiting a full ten mins I left the store. I also had an individual with me who has autism and was doing their best to stay calm while waiting but this was getting to be a bit much.
As simple solution would have been to quickly check us out and then return to the customers she was previously helping.
Additionally, after I left the store I could see from my car that the cashier continued to assist the other customers. I honestly do not believe she intended to help us in a reasonable time limit.
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August 2024 by Kimberley Maher
If you close at 8 then at 7:55 stare at the person at the store door and walk away. Wonder why they are closing your stores hmm great job.
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January 2024 by Sandra L Chidester
Nice store with a nice and helpful staff.
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December 2023 by Whitney B.
Painfully slow, I has never been a quick trip coming in Herr, but yet I still come in.. NEVER AGAIN. 30 minutes standing in line is unacceptable!! 1 person behind the register having issues ringing up a customer up. I will forever go out of my way to avoid this store
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December 2023 by Nicole Kratz
I found the right fabric to spruce up my newly painted TV stand!
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December 2023 by Maria Garver
Great sales
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December 2023 by Kirsten Houseknecht
Sadly understaffed. Otherwise a nice store, crowded but decent selection for the smaller size.The staff they have are excellent, they just are understaffed
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November 2023 by Rosa Seifert
Very good delivery service. Love shopping with them.
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September 2023 by Christine B
Don’t bother and go to Michael’s or Hobby Lobby instead. As others have pointed out Joann’s will sell defective products and then won’t take them back. Absolutely terrible customer service to not even stand behind something they sold when it doesn’t work out of the box. I feel like even Walmart or Amazon would stand behind their sales. Unfortunately I bought with a gift card my parents got me for my birthday, so I can't even dispute a charge with my credit card company. I don't normally go to this store because it's much smaller and kind of dirtier than other craft stores around, not to mention the shopping center is a little sketchy. Now I definitely won't be back. Not worth the aggravation. I'd rather have fun crafting rather than spending hours and hours trying to contact customer service.
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September 2023 by D B
Beware of buying “anything with a cord” from this place. If you get it, even if it’s dead right out of the box, they won’t let you return it.Bought a very expensive Cricut Mug Press and out of the box it didn’t work. Contacted Cricut support and they confirmed it was dead but then won’t respond about sending a replacement. Tried to take it back to the store and they won’t let me return it.The thing never turned on right out of the box so it’s not an issue of me using it and it broke, it was DOA when I bought it. Now I’m out almost $200 on a defective thing they won’t honor.Their response “anything with a cord has to go through warranty regardless”.I will not be back here. I’ve never had a store act like this and not allow a return on a defective product.
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August 2023 by D
Beware of buying “anything with a cord” from this place. If you get it, even if it’s dead right out of the box, they won’t let you return it.
Bought a very expensive Cricut Mug Press and out of the box it didn’t work. Contacted Cricut support and they confirmed it was dead but then won’t respond about sending a replacement. Tried to take it back to the store and they won’t let me return it.
The thing never turned on right out of the box so it’s not an issue of me using it and it broke, it was DOA when I bought it. Now I’m out almost $200 on a defective thing they won’t honor.
Their response “anything with a cord has to go through warranty regardless”.
I will not be back here. I’ve never had a store act like this and not allow a return on a defective product.
