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April 2024 by Cathy Carpenter
He listened. Made suggestions and his suggestions made perfect sense
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April 2024 by Renee sink
Mara was a great help and a joy to deal with
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April 2024 by Gene Smith
I liked the quick and responsive service , thankyou
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April 2024 by Daniel Grove
I worked with Mara on the purchase of a Purple Restore Premier mattress. She was very friendly and patient, while I tested several different brands. Her knowledge of each was evident. I’ve had multiple back surgeries, including spinal fusion, so I’m a bit of a high maintenance customer. Mara kept my best interests in mind and clearly explained the best options. Once I settled on the Purple, she went out of her way to ensure that I got a great deal. It was an exceptional customer service experience. I would not hesitate to recommend.Thanks Mara!!
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March 2024 by Matt Leber
Mara was very helpful and patient. She could relate to alot of the questions my wife and I had. We ended up with the mattress we both wanted at the price we both loved.
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March 2024 by Pat Golden
I had planned on shopping most of the day for the right bed for me. We started at your store. The first thing that impressed is that DJ did not "force" himself on us. Secondly he made our shopping experience knowledgeable and friendly. He has a wonderful personality. I found the right bed for me in your store. DJ made the purchase so easy. I found I had the rest of the day to do other things. AND I am getting my new bed tomorrow!! So fast. Thank you DJ, best of luck with your career and future endeavors. But, most of all, thank you Mattress Firm for hiring and keeping DJ on your payroll.
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March 2024 by Sherry Bosserman
Very… Very helpful personnel
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March 2024 by Dominick Reed
Wonderful experience definitely recommending to family and friends
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March 2024 by La RONNA “Roni” HOFFER
Salesman was knowledgeable, helpful and not pushy. He gave us as much time as we needed to make the decision that was right for us. I would recommend Mattress Firm on Concord to anyone shopping for a new bed.
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March 2024 by Linda Taylor
My husband and I spent a lot of time in the store .We ask a million questions every one was answered . DJ was great he explained everything in depth. Very friendly and professional. We layed on mattresses and layed on them again to figure out what was best for us. Great customer service, delivery was in 2 days Not 2 to 6 weeks as some places. I highly recommend this store.
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March 2024 by shane haddaway
Great experience with Mara. She was available to help us form the beginning to the end and make our visit one we could feel happy about.
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March 2024 by Tiffany Hoffman
DJ was very knowledgeable and took the time to answer all of our questions and show us all of our options for what we were looking for! He wasn't pushy or trying to sell us something we couldn't afford! The store had a great selection and was very nice and clean! Buying process was easy and delivery was set up right away for the weekend!
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February 2024 by tina chinault
DJ was very helpful And answered all my questions. He gave me a lot of information about mattresses and how to choose one That was good for me. I have a lot of back issues and he helped me, with his knowledge, to pick the right mattress!!! Thanks DJ!!
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February 2024 by Kevin Wolgemuth
Mara was wonderful. She was straightforward and honest, listening to what we were saying, and didn’t rush us through anything. Our experience was great! We are looking forward to receiving our mattress in a few days
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February 2024 by Jeff Little
Mara Hooper was very knowledgeable and helpful. This made the process of buying a mattress very easy.
