PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It caters to a variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items at their local store within two hours. Many store locations provide services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The store is generally well-organized, clean, and well-stocked, with many items available on sale. Customers appreciate the helpful staff, especially those who assist with fish and grooming. For example, a staff member named Marlene did an excellent job grooming a nervous puppy with patience and care. However, some shoppers have experienced issues, such as long wait times with only one cashier during busy hours, and problems with the rewards program, including incorrect contact information and delayed reward credits. Despite these minor issues, many customers enjoy visiting PetSmart, citing friendly service and a great selection of products and services. Overall, it is considered one of the best PetSmart stores by frequent visitors.
Someone please go buy this sweet conure! It was trying to talk to us and was showing off hanging by one nail upside down. Even looks like it’s smiling in a pic I took of it with my son. My son asked to get it, but his dad is scared of birds and told us no (he’s no fun)
April 2026
My first time there but gotta admit it was very nice went to get cold meds for my bloodhound found everything I needed. Will be back again
March 2026
Very friendly staff and good inventory. I waited to check out as they were short staffed.
