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February 2024 by James Trautman
Why would a store stop carrying products that rate 5 stars and people saying best ever? MINH Pork eggrollsDo agree that they have quality food but don't keep what the customer needs. coyote grill southwestern egg rolls.Don't like the fact that they'll say that a certain item cannot be ordered for a pickup, but you walk in the place and all five items denied you are plenty in stock.I had to do a customer service item which they did credit off the items that we returned and fixed another credit card issue that was not their problem. But I did discover like a lot of times while a business may have a policy of being very nice about something. If you get an employee who's new you may not get that policy. Fortunately when I was there in person the person did a excellent job of handling the customer service and the person who didn't know the information had become educated.
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February 2024 by Q Orr
Sam's is always good, just weekends are crazy busy.
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January 2024 by Donald McCleary
Great place to shop! Great selection of items at wonderful prices. They have really good samples, too. You can save a lot of money annually shopping at places like this. This store is also nicely laid out, and products are easy to find.
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January 2024 by Wendy Smith
Great experience! The store is very clean and I always find more than what I'm looking for!!
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January 2024 by craig hess
Friendly staff
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January 2024 by Ty Shippy
Easy to locate items, first time here and found items similar to mg previous Sams Club location in Dickson City, Pa and Wilkes Barre, PA as well, had trouble finding an associate at the self-checkout, had to get approval for removing an item off the checklist for purchasing
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January 2024 by Kristy Baxter
I love Sam's and I do the majority of my shopping here. I also get a rotisserie chicken every week, if not twice a week because it's reasonably priced and easy meal. The young man that is usually there does an amazing job cooking them and very respectful to customers. Now this happened at least 3 times now that a girl is cooking the rotisserie chickens and they are ALWAYS burnt! You have to get these chickens at certain times of the day or they are sold out so I just took one even though all of them were burnt. Also the labels that they put on the container to scan is always worn off so I have trouble scanning it. I'm not sure why the girls has so many issues but I was upset that I had to take a burnt chicken, because I was not coming back later.
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January 2024 by Shannon F.
I have a membership. Paid for it got the card. Haven't used it in a few months ok no big deal. I paid for the year. They said my card is in active. And I go to membership desk. They say I have no account in my name. I give my ID, phone number, address all on my ID, email address. Old address and phone number nothing. Like my account was deleted. She asked me where I got this card from? I said the only place you can get it from here. It's not like I went to the local gas station and bought it. I bought and paid for it here. They she said you going to have to renew the membership. I told her no I won't and walked out leaving a cart full of groceries. Will never step foot back into Sam's club again ever.
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December 2023 by Nan Williams
Clean, has everything I was looking for
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December 2023 by Stephanie Hoke
Love this store and the prices. Recently we’ve been using the order pick up. We haven’t had any issues and the workers are always very pleasant.
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November 2023 by Paul
We skipped a month because I didn't want to purchase the membership. But then we ran out of toilet paper... Some things are worth going back for.
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November 2023 by Leah Howard
I was just eating one of your Members Mark acai bowls (which i eat almost daily) and took a bite of what I can only describe as the taste of a dead animal. You might want to look into lot #81023263
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October 2023 by Stephanie Ches
Other than the fact that they check the card. When you walk in the door it's a good experience. Sometimes the lady who checks your card is kind of in a bad mood. Their food is cheap at the cafe, so we always grab hotdogs and a soda or pizza. The prices at Sam's are high, but you get way better deals.
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October 2023 by Chandler Gibson
The AT&T reps in this Sams location is terribly corrupt and mis leading. They offer unrealistic pricing just to get a sale. Please go to an actual store for your AT&T needs, the Sams club reps only want the money from your sale!!!
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September 2023 by Richard Burns
While we are not members, we did visit with my in-laws because they wanted us to try the pizza at Sam's Club. The pizza was fine, but the associate was miserable, not just to me, but to everyone in line. After eating dinner I went back up to get dessert for everyone. First off, the vanilla yogurt was not available. Second, I ordered a brownie sundae for my wife, and she made a berry sundae instead. I didn't say anything because of how rude she was during the entire transaction. If this is how the service associates treat members, I can see why a lot of members use the self-checkout.