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December 2023 by Caterina Zannino
I absolutely loved the girl who helped me, I feel bad for no catching her name, she had long red hair and was so sweet, she helped me pick out things for my sister since I wouldn’t know the first thing about make up and was so nice to talk to!
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September 2023 by John D.
Great store, great selection, love sephora being there. Overall it is a great place to shop.
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June 2023 by Lauren Maldonado
One male sales associate and he was busy helping a woman, but I had been standing at the counter with my 3 items and holding my restless 2 year old. He did not greet me or acknowledge me or tell me that he would be with me shortly. Instead he continue with the other woman, and then when he finished with her, he checked her out on the register first even though he saw me standing there for some time! Incredibly bad customer service from this associate. I walked out without buying my 3 expensive items!I'll take my loyal business to a different sephora branch, thanks.
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June 2023 by kelsey dettinger
I’ve been to this location twice in the past month and both times I was greeted and helped by Patrick he was so pleasant and knowledgeable. He helped me find a complete skin care routine, a few other new products for make up, and then also helped me find an spf for my face which I haven’t been able to find one that doesn’t make my face feel sticky for a very long time! I will definitely be back & appreciate how friendly the whole staff at this location is!
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June 2023 by Dennis S.
This rating is not so much for the store but for the product. I as a male have difficulty finding pants and shorts with a 33 waist. Yesterday, June 11th, my wife and I were shopping in Lancaster. My wife received a 30% off notice for Kohl's. I really couldn't think of anything I wanted but stopped there anyway. I was looking at the shorts. Lee, had their shorts on sale. But, I didn't like the style plus, because they are a named brand the 30% didn't apply. Then I saw the Sonoma shorts a Kohl's product. There were several pairs in different colors in a few different styles. They are great. Now, I can wear shorts that don't gather at the waist. Wait, don't stop reading. When I tried them on, I found there was a drawstring around the waist. Now, if I even have to buy 34 waist the drawstring will permit me the wear them without having a them all bunched up around the waist. I would have given Kohl's 5 stars except many of their stores stopped selling petites. My wife wears petites but she has to buy her clothes at Talbots or Boscov's . Not at Kohl's.
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April 2023 by Von Marie Rivera
Alexia and Mikayla are awesome! They are genuine when you ask for an honest opinion , and are extremely kind and helpful every time i come in. i also look forward to seeing them because they always recommend good deals that are going on. 10/10 on customer service. <3
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March 2023 by laura omeara
I heard That patrick was coming to this store and I am so excited! I love sephora but it's so hard to find anyone willing to help. Patrick is always willing to help and they know what they're doing. I'll be looking for Patrick when I come in!
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March 2023 by Chloerayne
10/10 the girls are so sweet!
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November 2022 by a.p. brown
No customer service, no one asked if I needed any help, or even greeted me as I walked in. It was quite busy due to the VIB sale but that's no excuse for poor customer service. It's one third of the size of an actual Sephora and at least 4 associates were there.
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November 2022 by Pamela Zapata
the worst i have ever been. horrible customer service. there is never anything and the staff can never help you.
